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A preview of the World Payments Report

Simon Newstead, head of FI market and business strategy, RBS International and Jean Lassignardie, global head of sales and marketing, Capgemini Global Financial Services offer a pre-Sibos view of the upcoming World Payments Report.

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National Payments Corp of India updates on payments innovation

M. Balakrishnan, COO of the National Payments Corp of India updates Finextra about mobile payments innovation and the rollout of RuPay in the sub-continent.

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Who's afraid of contactless cards?

With 84% of the UK now able to recognise the contactless symbol on their cards - which psychological factors needs to be in place before more people actually use contactless for payments? Donna Dawson, a behavioural psychologist comments.

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Respond in Real-Time, at the Right Time, the Right Channel

Today, banks operate in a hyper-competitive environment, chasing after a larger wallet share. To achieve this, banks are moving quickly towards personalized services that delight their customers and help uncover new revenue opportunities. Watch this video to learn how to put your customers at the heart of your banking experience.

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Banco Sabadell on their multi-channel strategy

Pol Navarro, head of direct channels and innovation at Banco Sabadell discusses the role of the branch alongside mobile initiatives and why the bank decided to dip its toes in Pinterest.

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The strategies for payments innovation

Deutsche Bank, BNP Paribas Fortis and RZB discuss how banks can compete with new and existing players in the payments market.

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Goodbye branch, Hello 'Financial Spa'

Fred Cook, CIO of Vancouver-based North Shore Credit Union, talks us through the community bank's re-engineering of its branches as 'financial spas' for Canada's affluent.

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New and emerging payments types

Anand Vyas of ThinkSoft Global looks at the changing and evolving world of payments.

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Are banks ready for the 'tight' Sepa deadline?

Gilbert Lichter, CEO of EBA Clearing discusses the February 2014 deadline for Sepa.

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The key themes of EBADay

Vincent Brennan of Bank of Ireland discusses the better use of payments technology.

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An opportunity for cross-border payments

Earthport discusses the opportunities for low-value, high-volume, cross-border payments.

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EBADay 2012 Day 1

A round-up of news briefs from EBADay 2012, Day 1

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The future of payments

David Yates, the new CEO of VocaLink sits down with Finextra to look at the future of payments.

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Payments, accounts & QR codes

Jozef Nyiri, founder and chief innovator at IND Group talks about remote and proximity payments, as well as QR codes, at MobeyDay 2012

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LaCaixa's mobile innovation

David Urbano, director of mobile at LaCaixa, discusses payments and the future of mobile at the Spanish bank at this year's MobeyDay event in Barcelona.

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The Visa, DirectGov pilot offers push-button security.

Test groups for the Visa, DirectGov push-button identification pilot comment on the complexity of the service and difficulty of the push-button card system. However, trust in both the Visa, the government and banks tested higher than expected in focus groups. Phil James, consultant at Consult Hyperion and project manager on the DirectGov pilot explains the pilot.

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The Credential Broker Service pilots in Canada with three banks

Andre Boysem EVP - Digital Identity and Authentication Services at SecureKey explains the identity programme being sponsored by the Canadian government and being piloted by Bank of Montreal, Bank of Nova Scotia and TD Bank.

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Sungard weighs on the changing retail banking landscape

David Hamilton, president of SunGard's banking business, looks at how banks balance their internal agendas with managing customer experience.

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PayPass and Tap & Go growth in Europe

Mike Cowen, Head of Transit in Europe and Chris Kangas, Head of PayPass, Europe both of MasterCard discuss the growth of PayPass and Tap & Go and the impact MasterCard's partnership with Transport for London will have in the UK.

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MasterCard on the growth of prepaid cards

Matthew Lanford, senior business leader, head of prepaid Europe, MasterCard talks about the key drivers for growth in 2012.