283 articles tagged with this keyword
News/Call centres
Royal & SunAlliance (R&SA) has announced that it is transfer 1200 staff to India, which will save it over £10 millon ($18m) a year.
12 October 2004
Despite concerns about the offshoring of jobs to cheaper overseas locations, staff numbers continue to rise in UK call centres according to the latest annual survey by research firm Incomes Data Services.
06 October 2004
Retail financial institutions are preparing to increase their spending on technology and IT staff in the coming year in an effort to meet the rising expectations and demands of customers and regulators.
10 September 2004
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