Latest Branch banking News: Finextra Research

Which? calls for banks to pause branch closures

UK banks shut 736 branches this year, according to consumer group Which?, which is calling on lenders to pause further closures.

10 December 2021

Company update/payments

Paysafe and Solarisbank partner to launch deposit and withdrawal infrastructure

Berlin, December 3, 2021 – viafintech GmbH, part of leading specialised payments platform Paysafe (NYSE: PSFE), today announces a new partnership with Solarisbank AG with a joint vision to replace the classic bank branch and physical locations for basic banking services.

03 December 2021

News/retail

TSB to close 70 branches as more customers move online

The UK's TSB is accelerating its branch closure programme, outling plans to close 70 outlets as more customers move online.

30 November 2021

Company update/retail

Italy's Banca Carige rolls out first of its fully digital branches with Auriga

Auriga, a global software provider for the omnichannel banking and payments sector, today announced that Banca Carige, an Italian retail bank with over 480 branches all over Italy, is launching its first four Carige Smart branches using Auriga’s #NextGenBranch digital self-service solutions including secure, integrated video banking in-branch.

23 November 2021

News/retail

Citi opens flagship branch in Manhattan

As it opens the doors to a 7000 square foot flagship branch in Manhattan, Citi says it is "doubling down" on its network, despite the rise of digital banking.

16 November 2021

Research/Branch banking

Facing up to the Future: Biometric Automation in Banking

12 November 2021 460 downloads

Company update/retail

Quarter of customers say they will never set foot in a UK bank branch again

One in four UK banking customers say they will avoid local branches for a digital-only experience, according to new research from analytics leader SAS.

02 November 2021

Company update/payments

CTBC to move branch operations to Oracle

CTBC Bank Co. Ltd. has chosen Oracle Financial Services to help modernize its corporate banking and payments operations across branches in seven countries.

27 October 2021

News/retail

Lloyds to cut a further 48 bank branches

Lloyds Banking Group is to close a further 48 bank branches, with a possible loss of 178 jobs.

20 October 2021

News/retail

Nationwide takes van around UK to help people make switch to online

Nationwide Building Society is touring the UK with a specially kitted-out van packed with staffers who can offer advice and help with digital banking.

14 October 2021

News/retail

88 Bank of Ireland branches close for last time today

More than a third of Bank of Ireland's branches will close their doors for the final time today as the lender adjusts to a digital tipping point.

08 October 2021

Company update/retail

Virgin Money to close 31 stores

Virgin Money has announced plans to close 31 stores as it adapts to changing customer demand.

30 September 2021

Company update/retail

Westpac continues branch tech upgrade with rollout of MS Teams Calling

Westpac has taken the next step in its ongoing strategy to modernise underlying infrastructure and improve service to customers during COVID, with a complete rollout of Microsoft Teams Calling to all its branches around the country.

16 September 2021

News/retail

Michigan First Credit Union to prohibit opaque masks in some branches

Michigan First Credit Union in Lathrup Village, Michigan, USA, has informed its members that only see-through face coverings will be permitted in stand-alone branches from September, reports American Banker.

23 August 2021

Research/Branch banking

Corporate Mobile Banking and the Road to Omnichannel

23 August 2021 341 downloads

News/regulation

APAC holds fertile ground for burgeoning regtech sector

A report released by venture capitalist Enterprise Ireland and Kapronasia provides insights into key initiatives, regulations and financial ecosystems across the APAC region, finding that a surge in the region’s regulatory requirements has boosted the need for innovative regtech solutions.

19 August 2021

News/startups

Japanese technology giant Glory backs shared banking hubs startup OneBanks

Japanese technology group Glory is to become a cornerstone investor in OneBanks, a UK startup which has developed a low cost pop up kiosk which could replace bank branches in towns and communities where conventional bank branches have all but disappeared.

18 August 2021

Company update/retail

CBA to convert 90 regional branches to afternoon call centres

Commonwealth Bank of Australia (CBA) branches in 90 regional locations are adapting to meet customers where they are now, stepping up to provide service to their local communities in the morning and early afternoon before supporting customers across Australia from 1:45pm.

02 August 2021

News/retail

Russia's VTB uses AI and Big Data to locate branches and ATMs

VTB, Russia’s second largest bank, has begun using artificial intelligence to determine the ideal locations for branches and ATMs.

28 July 2021

News/payments

FCA/PSR: Pockets of vulnerability remain but most UK consumers have reasonable access to cash

Research commissioned by the Financial Conduct Authority and the UK's Payment Systems Regulator finds that - contrary to popular belief - most people have reasonable access to cash through a combination of bank, building society, or Post Office branches and ATMs.

23 July 2021