Branch banking

News/retail

Michigan First Credit Union to prohibit opaque masks in some branches

Michigan First Credit Union in Lathrup Village, Michigan, USA, has informed its members that only see-through face coverings will be permitted in stand-alone branches from September, reports American Banker.

23 August 2021

Research/Branch banking

Corporate Mobile Banking and the Road to Omnichannel

23 August 2021 340 downloads

News/regulation

APAC holds fertile ground for burgeoning regtech sector

A report released by venture capitalist Enterprise Ireland and Kapronasia provides insights into key initiatives, regulations and financial ecosystems across the APAC region, finding that a surge in the region’s regulatory requirements has boosted the need for innovative regtech solutions.

19 August 2021

News/startups

Japanese technology giant Glory backs shared banking hubs startup OneBanks

Japanese technology group Glory is to become a cornerstone investor in OneBanks, a UK startup which has developed a low cost pop up kiosk which could replace bank branches in towns and communities where conventional bank branches have all but disappeared.

18 August 2021

News/retail

Russia's VTB uses AI and Big Data to locate branches and ATMs

VTB, Russia’s second largest bank, has begun using artificial intelligence to determine the ideal locations for branches and ATMs.

28 July 2021

News/payments

FCA/PSR: Pockets of vulnerability remain but most UK consumers have reasonable access to cash

Research commissioned by the Financial Conduct Authority and the UK's Payment Systems Regulator finds that - contrary to popular belief - most people have reasonable access to cash through a combination of bank, building society, or Post Office branches and ATMs.

23 July 2021

News/retail

Bank of Ireland launches video tutorials on accessing digital services

Bank of Ireland has launched a video tutorial series to give customers the skills and confidence to use digital banking services.

15 July 2021

News/retail

NAB invests A$160m in branch revamp

Despite the rise of digital channels during the pandemic, National Australia Bank is pumping more than A$160 million into a tech-heavy branch transformation programme.

13 July 2021

News/cloud

Bank execs predict branch model will be dead within 5 years

With Covid-19 leading to an uptick in digital banking, nearly two thirds of industry executives from around the world think that the branch-based model will be dead within five years, according to an Economist Intelligence Unit survey.

29 June 2021

News/retail

Lloyds to close 44 more branches

Lloyds Banking Group is to take the axe to a further 44 bank branches, citing a shift in customer behaviour to online banking during the pandemic.

23 June 2021

News/retail

OneBanks taps G4S for cash and bill payment services at shared branch kiosks

Shared bank branch venture OneBanks has contracted with G4S to enable banking customers to pay bills, deposit and withdraw notes and coins at its pop up kiosks, currently being trialled in the UK

10 June 2021

News/retail

BBVA to cut 10% of Spanish staff amid massive banch closure programme

BBVA has agreed terms with labour unions for the termination of almost 3,000 staff and closure of 480 branches in its home market of Spain.

09 June 2021

News/retail

US Bank doubles down on video banking during pandemic

US Bank has introduced a co-browsing feature that lets customers share their screen with, and see live video of, an employee.

08 June 2021

News/inclusion

Wells Fargo puts digital at heart of 10-year banking inclusion programme

Wells Fargo has launched a 10-year commitment to improve financial inclusion among Black, Hispanic and Native American families.

17 May 2021