Branch banking

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Nationwide kicks against branch closure trend

/retail

Nationwide kicks against branch closure trend

As other lenders retreat from the high street, Nationwide Building Society has pledged that it will not leave any town or city in which it is based without a branch until at least 2024.

Barclays accelerates retreat from the high street

/retail

Barclays accelerates retreat from the high street

Barclays Bank is adding to a wave of branch closures across the UK, announcing plans to shut an additional 27 sites this year

Lloyds takes the axe to more branches

/retail

Lloyds takes the axe to more branches

Lloyds Banking Group is to axe a further 28 bank branches, just two months after the bank announced the closure of 60 branches

/retail

Chase to double commitment to new branch openings in Washington DC region

On Monday, JPMorgan Chase cut the ribbon to its newly renovated regional headquarters, the Bowen Building at 875 15th St. NW at the corner of McPherson Square in Washington D.C.

Santander cuts branch opening times; moves to appointment-only model in late afternoon

/retail

Santander cuts branch opening times; moves to appointment-only model in late afternoon

Santander is lopping an hour off the opening time of hundreds of its branches, admitting customers only for pre-booked appointments in the late afternoon.

Newcastle Building Society installs technology to serve customers of shuttered bank branches

/retail

Newcastle Building Society installs technology to serve customers of shuttered bank branches

Newcastle Building Society is responding to the rising tide of branch closures by installing technology to that will enable personal and business customers of all major banks to withdraw cash and deposit notes and coins through the Society’s network of high street branches.

/inclusion

Wells Fargo partners Operation Hope on financial inclusion

Wells Fargo and Operation HOPE, Inc., a national non-profit dedicated to financial empowerment for underserved communities, today announced plans to introduce HOPE Inside centers in 20 markets that will serve as many as 150 Wells Fargo branches and their surrounding communities across the United States by the end of 2023.

/retail

BBVA closes a deal with Merlin to buy back 662 branches

BBVA has exercised its right of first refusal to buy back 662 branches, which it sold between 2009 and 2010 under a sale and lease back agreement to Tree Inversiones Inmobiliarias (currently owned by Merlin).

Lloyds axes another 60 branches

/retail

Lloyds axes another 60 branches

Lloyds Banking Group is shutting another 60 branches, once again citing customer migration to digital channels.

HSBC to shutter 69 branches

/retail

HSBC to shutter 69 branches

HSBC is to shut a further 69 branches, leaving 400 front-line jobs at risk.

/retail

North Shore Bank streamlines branch operations with Zebra Technologies

Zebra Technologies, an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that North Shore Bank has selected Reflexis for Banking to streamline branch tasks and increase staff effectiveness and productivity to elevate the customer experience.

NatWest to close another 32 branches

/retail

NatWest to close another 32 branches

NatWest Group is closing another 32 branches, citing the migration to online and mobile banking.

/payments

OneBanks Hub introduces Request to Pay bill payments with Answer Pay

OneBanks Hub, the shared branch banking innovator, is teaming up with Answer Pay to offer its Request to Pay bill payment services across the OneBanks network.

Union takes CBA to court over $45m worth of untaken tea breaks

/people

Union takes CBA to court over $45m worth of untaken tea breaks

Commonwealth Bank of Australia is being taken to court by a union over its alleged failure to give thousands of retail banking employees millions of dollars worth of tea breaks.

HSBC fined £63.9m for AML failings

/crime

HSBC fined £63.9m for AML failings

HSBC is the second bank this week to be handed down a fine by the FCA for failings in its anti-money-laundering (AML) processes, being hit with a £63,946,800 penalty.

Major UK banks to roll out shared banking hubs

/retail

Major UK banks to roll out shared banking hubs

Major UK banks have agreed to create a network of shared banking hubs to ensure communities have fair access to cash.

Which? calls for banks to pause branch closures

/retail

Which? calls for banks to pause branch closures

UK banks shut 736 branches this year, according to consumer group Which?, which is calling on lenders to pause further closures.

/payments

Paysafe and Solarisbank partner to launch deposit and withdrawal infrastructure

Berlin, December 3, 2021 – viafintech GmbH, part of leading specialised payments platform Paysafe (NYSE: PSFE), today announces a new partnership with Solarisbank AG with a joint vision to replace the classic bank branch and physical locations for basic banking services.

TSB to close 70 branches as more customers move online

/retail

TSB to close 70 branches as more customers move online

The UK's TSB is accelerating its branch closure programme, outling plans to close 70 outlets as more customers move online.

/retail

Italy's Banca Carige rolls out first of its fully digital branches with Auriga

Auriga, a global software provider for the omnichannel banking and payments sector, today announced that Banca Carige, an Italian retail bank with over 480 branches all over Italy, is launching its first four Carige Smart branches using Auriga’s #NextGenBranch digital self-service solutions including secure, integrated video banking in-branch.

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