Branch banking

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HSBC to shutter 69 branches

/retail

HSBC to shutter 69 branches

HSBC is to shut a further 69 branches, leaving 400 front-line jobs at risk.

/retail

North Shore Bank streamlines branch operations with Zebra Technologies

Zebra Technologies, an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that North Shore Bank has selected Reflexis for Banking to streamline branch tasks and increase staff effectiveness and productivity to elevate the customer experience.

NatWest to close another 32 branches

/retail

NatWest to close another 32 branches

NatWest Group is closing another 32 branches, citing the migration to online and mobile banking.

/payments

OneBanks Hub introduces Request to Pay bill payments with Answer Pay

OneBanks Hub, the shared branch banking innovator, is teaming up with Answer Pay to offer its Request to Pay bill payment services across the OneBanks network.

Union takes CBA to court over $45m worth of untaken tea breaks

/people

Union takes CBA to court over $45m worth of untaken tea breaks

Commonwealth Bank of Australia is being taken to court by a union over its alleged failure to give thousands of retail banking employees millions of dollars worth of tea breaks.

HSBC fined £63.9m for AML failings

/crime

HSBC fined £63.9m for AML failings

HSBC is the second bank this week to be handed down a fine by the FCA for failings in its anti-money-laundering (AML) processes, being hit with a £63,946,800 penalty.

Major UK banks to roll out shared banking hubs

/retail

Major UK banks to roll out shared banking hubs

Major UK banks have agreed to create a network of shared banking hubs to ensure communities have fair access to cash.

Which? calls for banks to pause branch closures

/retail

Which? calls for banks to pause branch closures

UK banks shut 736 branches this year, according to consumer group Which?, which is calling on lenders to pause further closures.

/payments

Paysafe and Solarisbank partner to launch deposit and withdrawal infrastructure

Berlin, December 3, 2021 – viafintech GmbH, part of leading specialised payments platform Paysafe (NYSE: PSFE), today announces a new partnership with Solarisbank AG with a joint vision to replace the classic bank branch and physical locations for basic banking services.

TSB to close 70 branches as more customers move online

/retail

TSB to close 70 branches as more customers move online

The UK's TSB is accelerating its branch closure programme, outling plans to close 70 outlets as more customers move online.

/retail

Italy's Banca Carige rolls out first of its fully digital branches with Auriga

Auriga, a global software provider for the omnichannel banking and payments sector, today announced that Banca Carige, an Italian retail bank with over 480 branches all over Italy, is launching its first four Carige Smart branches using Auriga’s #NextGenBranch digital self-service solutions including secure, integrated video banking in-branch.

Citi opens flagship branch in Manhattan

/retail

Citi opens flagship branch in Manhattan

As it opens the doors to a 7000 square foot flagship branch in Manhattan, Citi says it is "doubling down" on its network, despite the rise of digital banking.

Facing up to the Future: Biometric Automation in Banking

/Branch banking

Facing up to the Future: Biometric Automation in Banking

459 downloads

/retail

Quarter of customers say they will never set foot in a UK bank branch again

One in four UK banking customers say they will avoid local branches for a digital-only experience, according to new research from analytics leader SAS.

/payments

CTBC to move branch operations to Oracle

CTBC Bank Co. Ltd. has chosen Oracle Financial Services to help modernize its corporate banking and payments operations across branches in seven countries.

Lloyds to cut a further 48 bank branches

/retail

Lloyds to cut a further 48 bank branches

Lloyds Banking Group is to close a further 48 bank branches, with a possible loss of 178 jobs.

Nationwide takes van around UK to help people make switch to online

/retail

Nationwide takes van around UK to help people make switch to online

Nationwide Building Society is touring the UK with a specially kitted-out van packed with staffers who can offer advice and help with digital banking.

88 Bank of Ireland branches close for last time today

/retail

88 Bank of Ireland branches close for last time today

More than a third of Bank of Ireland's branches will close their doors for the final time today as the lender adjusts to a digital tipping point.

/retail

Virgin Money to close 31 stores

Virgin Money has announced plans to close 31 stores as it adapts to changing customer demand.

/retail

Westpac continues branch tech upgrade with rollout of MS Teams Calling

Westpac has taken the next step in its ongoing strategy to modernise underlying infrastructure and improve service to customers during COVID, with a complete rollout of Microsoft Teams Calling to all its branches around the country.

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