782 articles tagged with this keyword
News/retail
US Bank has introduced a co-browsing feature that lets customers share their screen with, and see live video of, an employee.
08 June 2021
News/inclusion
Wells Fargo has launched a 10-year commitment to improve financial inclusion among Black, Hispanic and Native American families.
17 May 2021
News/people
OneBanks, developer of a pop up kiosk format which can provide face-to-face banking services on behalf of multiple banks and financial services clients, has hired Andy Willmot, chief digital architect at Lloyds Banking Group, as its first CTO.
04 May 2021
Standard Chartered plans to halve its global branch network and slash its office space by around a third as it adjusts to a post-pandemic, digital-first world.
29 April 2021
As the pandemic continues to change both customer and staff behaviour, Deutsche Bank will close 150 branches this year and let employees work from home for up to three days a week once offices reopen.
28 April 2021
Following a wave of branch closures, the UK's TSB is to open 43 pop-up sites in town and across the UK.
Australia's Westpac is shutting down 48 bank branches and amalgamating others in a major reduction in its national branch network.
26 March 2021
Banco Santander to is to shutter 111 branches in the UK and shift its headquarters to a new purpose-built campus in Milton Keynes.
25 March 2021
UK building society Nationwide is to allow all of its 13,000 office-based staff to choose where they work, including at local branches.
The Bank of Ireland is to shut a third of its branches as it reaches a digital "tipping point" between online and offline transactions.
01 March 2021
The UK's TSB is to press ahead with its branch closure programme as it turns in a £204.6 million lost for FY2020, with financial performance significantly affected by the Covid-19 pandemic.
01 February 2021
Commerzbank will cut 10,000 jobs and close 340 branches by 2024 as it focusses on digitisation in an effort to slash cost and ensure profitability.
29 January 2021
News/regulation
The Financial Conduct Authority is asking the UK's banks to reconsider branch closures during the Coronavirus lockdown.
28 January 2021
HSBC will close 82 branches in the UK this year as the Covid-19 pandemic accelerates the trend away from in-person banking and towards digital channels.
19 January 2021
OneBanks, a UK startup that is working to put fully-staffed banking kiosks in places that high street lenders have left, is gearing up to open its first location in the Scottish town of Denny.
09 December 2020
Societe Generale is set to close 600 branches as it combines its French retail operations with its Credit du Nord subsidiary and looks to grow its digital unit, Boursorama.
07 December 2020
NatWest is introducing a ‘virtual queue’ option to encourage social distancing obligations for visitors across its branch network.
04 December 2020
Citing the Covid-19 pandemic, Nationwide Building Society has extended its pledge not to leave any town or city in the UK where it has a branch until at least 2023.
20 November 2020
Following a Covid-19-related pause, Lloyds Banking Group has resumed plans to close 56 branches across its network, affecting 160 jobs.
18 November 2020
Santander is planning to cut 4000 jobs and close up to 1000 branches in its home market of Spain, according to Reuters.
13 November 2020
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