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Nationwide takes van around UK to help people make switch to online

/retail

Nationwide takes van around UK to help people make switch to online

Nationwide Building Society is touring the UK with a specially kitted-out van packed with staffers who can offer advice and help with digital banking.

88 Bank of Ireland branches close for last time today

/retail

88 Bank of Ireland branches close for last time today

More than a third of Bank of Ireland's branches will close their doors for the final time today as the lender adjusts to a digital tipping point.

Michigan First Credit Union to prohibit opaque masks in some branches

/retail

Michigan First Credit Union to prohibit opaque masks in some branches

Michigan First Credit Union in Lathrup Village, Michigan, USA, has informed its members that only see-through face coverings will be permitted in stand-alone branches from September, reports American Banker.

APAC holds fertile ground for burgeoning regtech sector

/regulation

APAC holds fertile ground for burgeoning regtech sector

A report released by venture capitalist Enterprise Ireland and Kapronasia provides insights into key initiatives, regulations and financial ecosystems across the APAC region, finding that a surge in the region’s regulatory requirements has boosted the need for innovative regtech solutions.

Japanese technology giant Glory backs shared banking hubs startup OneBanks

/startups

Japanese technology giant Glory backs shared banking hubs startup OneBanks

Japanese technology group Glory is to become a cornerstone investor in OneBanks, a UK startup which has developed a low cost pop up kiosk which could replace bank branches in towns and communities where conventional bank branches have all but disappeared.

Russia's VTB uses AI and Big Data to locate branches and ATMs

/retail

Russia's VTB uses AI and Big Data to locate branches and ATMs

VTB, Russia’s second largest bank, has begun using artificial intelligence to determine the ideal locations for branches and ATMs.

FCA/PSR: Pockets of vulnerability remain but most UK consumers have reasonable access to cash

/payments

FCA/PSR: Pockets of vulnerability remain but most UK consumers have reasonable access to cash

Research commissioned by the Financial Conduct Authority and the UK's Payment Systems Regulator finds that - contrary to popular belief - most people have reasonable access to cash through a combination of bank, building society, or Post Office branches and ATMs.

Bank of Ireland launches video tutorials on accessing digital services

/retail

Bank of Ireland launches video tutorials on accessing digital services

Bank of Ireland has launched a video tutorial series to give customers the skills and confidence to use digital banking services.

NAB invests A$160m in branch revamp

/retail

NAB invests A$160m in branch revamp

Despite the rise of digital channels during the pandemic, National Australia Bank is pumping more than A$160 million into a tech-heavy branch transformation programme.

Bank execs predict branch model will be dead within 5 years

/cloud

Bank execs predict branch model will be dead within 5 years

With Covid-19 leading to an uptick in digital banking, nearly two thirds of industry executives from around the world think that the branch-based model will be dead within five years, according to an Economist Intelligence Unit survey.

Lloyds to close 44 more branches

/retail

Lloyds to close 44 more branches

Lloyds Banking Group is to take the axe to a further 44 bank branches, citing a shift in customer behaviour to online banking during the pandemic.

OneBanks taps G4S for cash and bill payment services at shared branch kiosks

/retail

OneBanks taps G4S for cash and bill payment services at shared branch kiosks

Shared bank branch venture OneBanks has contracted with G4S to enable banking customers to pay bills, deposit and withdraw notes and coins at its pop up kiosks, currently being trialled in the UK

BBVA to cut 10% of Spanish staff amid massive banch closure programme

/retail

BBVA to cut 10% of Spanish staff amid massive banch closure programme

BBVA has agreed terms with labour unions for the termination of almost 3,000 staff and closure of 480 branches in its home market of Spain.

US Bank doubles down on video banking during pandemic

/retail

US Bank doubles down on video banking during pandemic

US Bank has introduced a co-browsing feature that lets customers share their screen with, and see live video of, an employee.

Wells Fargo puts digital at heart of 10-year banking inclusion programme

/inclusion

Wells Fargo puts digital at heart of 10-year banking inclusion programme

Wells Fargo has launched a 10-year commitment to improve financial inclusion among Black, Hispanic and Native American families.

Shared branch banking venture OneBanks hires Lloyds executive as first CTO

/people

Shared branch banking venture OneBanks hires Lloyds executive as first CTO

OneBanks, developer of a pop up kiosk format which can provide face-to-face banking services on behalf of multiple banks and financial services clients, has hired Andy Willmot, chief digital architect at Lloyds Banking Group, as its first CTO.

Standard Chartered takes axe to branches and offices

/retail

Standard Chartered takes axe to branches and offices

Standard Chartered plans to halve its global branch network and slash its office space by around a third as it adjusts to a post-pandemic, digital-first world.

Deutsche Bank to close branches; move to hybrid working model

/retail

Deutsche Bank to close branches; move to hybrid working model

As the pandemic continues to change both customer and staff behaviour, Deutsche Bank will close 150 branches this year and let employees work from home for up to three days a week once offices reopen.

TSB returns to abandoned high streets with network of pop-up branches

/retail

TSB returns to abandoned high streets with network of pop-up branches

Following a wave of branch closures, the UK's TSB is to open 43 pop-up sites in town and across the UK.

Westpac to close 48 branches

/retail

Westpac to close 48 branches

Australia's Westpac is shutting down 48 bank branches and amalgamating others in a major reduction in its national branch network.

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