Branch banking

784 articles tagged with this keyword

/retail

Lloyds to close 56 branches

Following a Covid-19-related pause, Lloyds Banking Group has resumed plans to close 56 branches across its network, affecting 160 jobs.

/retail

Santander to make job and branch cuts in Spain - Reuters

Santander is planning to cut 4000 jobs and close up to 1000 branches in its home market of Spain, according to Reuters.

/payments

2010 revisited: Banks have learnt how to not leave their customers behind

As Sibos 2020 continues, we look back to some of the predictions and forecasts made in 2010 and pick through what other lessons can be learnt from the post-financial crisis world to inform strategy in the not dissimilar economic environment of today.

/retail

TSB to close a third of branches and cut 900 staff

TSB is to shutter a third of its branch network and layoff 900 staff, citing a shift in customer behviour as users shun the high street in favour of remote banking services.

/payments

UK communities prepare for cash access pilots

Pop-up post offices, purchase-free in-store cash back and a financial hub inside a church are among the ideas being tested to help communities across the UK retain free access to cash.

/retail

Deutsche Bank to close 20% of German branches

Deutsche Bank is set to close 100 of its 500 German branches as it seeks to cut costs by taking advantage of customer migration to digital channels, which has accelerated during the Covid-19 pandemic.

/devops

StanChar opens virtual bank in Hong Kong

Standard Chartered has announced the official opening of its virtual bank in Hong Kong

/retail

Svenska Handelsbanken to cut 1000 staff and 180 branches

Sweden's largest bank, Sevnska Handelsbanken, is downsizing its branch network and workforce while vowing to invest SEK1 billion in IT over the next two years.

/retail

FCA sets access to cash expectations

The UK's Financial Conduct Authority has warned banks that every time they plan to close a branch or ATM they will need to provide an analysis of the impact on customers' access to cash.

/security

Police and banks to extend fraud prevention scheme to online and telephone banking

The Banking Protocol, a UK-wide scheme that enables bank branch staff to alert their local police force when they suspect a customer is being scammed, it to be extended to cover attempted bank transfers made by customers through telephone and online banking.

/security

Chile's BancoEstado shuts down branch network after ransomware attack

Chilean bank BancoEstado closed all of its branches on Monday in response to a ransomware attack over the weekend.

/retail

Co-op Bank to slash 350 jobs, close branches

The UK's Co-operative Bank is to shed 350 jobs and close 18 branches in a bid to cut costs in the face of the ongoing Coronavirus pandemic and low base rates.

/retail

Credit Suisse to realign branch network to concentrate on clients with more complex needs

Credit Suisse is to close 37 retail branches in Switzerland as part of restructuring programme driven by a surge in online and mobile banking during the pandemic.

/people

TSB to check out branch cashiers as Covid changes priorities

British bank TSB is to phase out 929 pure play cashier roles at its branch network in response to a steep decline in customer footfall during the pandemic.

/security

Westpac to send branch staff real-time scam alerts

Westpac is implementing new scam-detection technology across its branch network to protect against a spike in fraudulent transactions since the start of the Covid-19 pandemic.

/retail

NAB adjusts branch model to accommodate remote services

NAB is adjusting its regional branch model, cutting operating hours for over-the-counter services to mornings only and redeploying staff to online and video chat in the afternoons.

/regulation

FCA warns banks that access to cash is a regulatory priority

The Financial Conduct Authority has made it clear to banks that maintaining access to cash in local communities remains a regulatory priority that the industry should take on board when making decisions on the future of their branches and ATMs.

/cloud

Westpac upgrades branch bandwidth with SD-WAN roll out

Westpac is rolling out fibre optic network technology across all of its branches in an initiative to boost download speeds for customers and improve video-conferencing connectivity.

/retail

KBC shrinks branch network as more customers move online

KBC is to convert 37 branches to self-service only and close an additional 39 outlets following a sharp rise in uptake of remote and digital alternatives during the Coronavirus pandemic.

/retail

The WFH hub is here to stay - Westpac

Even as it begins to gradually bring employees back to offices, Westpac says that the Covid-19 pandemic will lead to a long-term shift to working from home.