BPM

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Pegasystems agrees $161.5m Chordiant acquisition

/BPM

Pegasystems agrees $161.5m Chordiant acquisition

BPM specialist Pegasystems is to buy customer relationship management software firm Chordiant in a cash deal worth around $161 million.

St George customers sent wrong statements after vendor blunder

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St George customers sent wrong statements after vendor blunder

Up to 42,000 St George Bank customers have been sent printed statements containing the account information of other people after a "production issue" at vendor Salmat.

Firstsource stakeholders look to sell up - Reuters

/BPM

Firstsource stakeholders look to sell up - Reuters

ICICI Bank, US technology group Metavante and Singapore state investor Temasek have revived plans to sell their stakes in Indian BPO venture Firstsource, according to Reuters.

UBS agrees sale of Indian BPO unit to Cognizant

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UBS agrees sale of Indian BPO unit to Cognizant

UBS has agreed to sell its Indian business processing outsourcing unit to Cognizant in a deal that also sees the Swiss bank and vendor sign a multi-year services contract. Financial terms were not disclosed.

Tibco buys DataSynapse

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Tibco buys DataSynapse

California-based Tibco Software has acquired privately-held grid and cloud computing vendor DataSynapse in a cash deal worth around $28 million.

Banco Santander awards Accenture EUR100m integration contract

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Banco Santander awards Accenture EUR100m integration contract

Spain's Banco Santander has inked a two-year, EUR100 million deal with technology consultancy Accenture as it looks to integrate the various IT systems recently inherited through a spate of acquisitions.

Finexpo to highlight new trends in risk and transaction management

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Finexpo to highlight new trends in risk and transaction management

The Finexpo - Risk & Transaction Management conference and exhibition has opened for registration. The event, on Thursday 5 February at The Brewery in London, will focus on the latest developments in risk management approaches, regulatory frameworks, data and transaction management solutions and clearing and settlement infrastructures.

SmartStream and Pegasystems move more development work to India

/BPM

SmartStream and Pegasystems move more development work to India

SmartStream Technologies is to expand its offshore development capability by relocating to a larger development centre in Mumbai. The opening of the facility coincides with the establishment by Pegasystems of its first R&D centre in Hyderabad.

BNP Paribas sets up Indian BPO joint venture

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BNP Paribas sets up Indian BPO joint venture

BNP Paribas Securities Services is to set up a back office processing joint venture in India with Sundaram Business Services, the business process outsourcing arm of financial conglomerate Sundaram Finance.

TCS to buy Citi Indian BPO unit for $505m

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TCS to buy Citi Indian BPO unit for $505m

Tata Consultancy Services (TCS) has confirmed that it will acquire Citi's captive Indian back office division for a cash consideration of $505 million.

Crunch to hit Indian BPO industry but opportunities await

/BPM

Crunch to hit Indian BPO industry but opportunities await

India's BPO firms will be hit by the current global economic turmoil over the next few months but could be well placed to take advantage of the crisis in the longer term, says the National Association of Software and Service Companies (Nasscom).

Software AG reports biggest ever contract

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Software AG reports biggest ever contract

Germany's Software AG has inked a contract worth EUR63.7 million with Banco do Brasil - the biggest in the vendor's history.

Job cuts loom as Barclays ends Siemens BPO contract

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Job cuts loom as Barclays ends Siemens BPO contract

Around 500 UK back office staff are facing redundancy following a decision by Barclays not to renew a business process outsourcing (BPO) contract with Siemens.

IBM to acquire Ilog

/BPM

IBM to acquire Ilog

IBM has agreed a deal to acquire Ilog, a French provider of business process management (BPM) technology, for around EUR215 million.

Aviva sells BPO unit to WNS

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Aviva sells BPO unit to WNS

Insurance group Aviva has sold its offshoring operations to Indian business process outsourcing (BPO) firm WNS in a £115 million cash deal.

Citi looking to sell Indian BPO and tech units - report

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Citi looking to sell Indian BPO and tech units - report

Citigroup is looking to restructure its Indian back office operations and put its BPO and technology divisions up for sale, according to local press reports which cite IBM as the "lead contender" for the assets.

EDB sells Swedish unit to BancTec

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EDB sells Swedish unit to BancTec

Nordic IT services group EDB Business Partner is selling its Swedish subsidiary Inndata to US BPO vendor BancTec. Financial terms of the deal were not disclosed.

Citi shelves sale of Indian BPO unit - report

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Citi shelves sale of Indian BPO unit - report

US banking giant Citigroup has temporarily halted the sale of its business process outsourcing (BPO) unit in India, according to local press reports.

IBM bolsters CEP offering with AptSoft acquisition

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IBM bolsters CEP offering with AptSoft acquisition

In a move to strengthen its standing in the service-orientated architecture (SOA) market, IBM is acquiring privately-held AptSoft, a Massachusetts-based provider of complex event processing (CEP) software, for an undisclosed sum.

SAP shakes up management at TomorrowNow unit

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SAP shakes up management at TomorrowNow unit

German software firm SAP says senior managers at its TomorrowNow subsidiary, which is embroiled in a corporate spying scandal involving arch rival Oracle, have resigned and it is now considering selling the Texas-based unit.

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