Artificial intelligence

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Justt applies AI to chargeback mitigation

Justt, a chargeback mitigation innovator, today announced the launch of a new suite of machine learning powered capabilities designed to revolutionize the way merchants navigate the complex landscape of chargeback management.

/startups

MAS launches AI in Finance Challenge for the 2023 Global FinTech Hackcelerator

The Monetary Authority of Singapore (MAS) today launched the 8th edition of the Global FinTech Hackcelerator, titled “Artificial Intelligence (AI) in Finance Global Challenge”, to produce innovative and market-ready AI solutions that can transform the financial services industry.

/retail

DNB Bank answers over two million internal inquiries in 2022 with AI

Boost.ai, the leading conversational AI platform, today announced that its internal virtual agent for DNB, a leading Nordic bank, has answered over 2 million inquiries in 2022, equating to assisting roughly 1,200 users daily.

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GTreasury and C2FO to streamline liquidity management

GTreasury, a leading provider of integrated treasury management and risk management systems, today announced a strategic partnership with C2FO, the world’s on-demand working capital platform. Together, GTreasury and C2FO are able to provide treasurer customers a comprehensive cash management and early payment solution that improves liquidity forecasting and optimizes cash flow.

/wealth

Tifin AMP seals Series A, spins off AMP

TIFIN AMP, the Artificial Intelligence (“AI”) Partner For Modern Distribution, is delighted to announce the successful close of a Series A round and the establishment of a new board independent from parent company TIFIN.

/payments

Mastercard selects Start Path Small Business cohort

Five startups join inaugural Mastercard Start Path Small Business cohort to uncover joint innovation opportunities and scale solutions that drive simple, secure digital experiences for SMEs globally.

Bank customers ill-served by poorly deployed chatbots - CFPB

/retail

Bank customers ill-served by poorly deployed chatbots - CFPB

The Consumer Financial Protection Bureau (CFPB) is monitoring banks' increasing use of AI-powered chatbots amid a surge of complaints from frustrated customers trying to receive straightforward answers from their financial institutions or raise a concern or dispute .

Finnovating unveils MatchGPT 'Business Tinder'

/startups

Finnovating unveils MatchGPT 'Business Tinder'

AI startup Finnovating has launched its own Generative Pre-Trained Transformer (GPT) designed to help tech companies find, match and deal with corporate partners and clients.

Money20/20: Quantum and generative AI together is ‘scary’ - ING

/devops

Money20/20: Quantum and generative AI together is ‘scary’ - ING

At Money20/20 in Amsterdam, Finextra chatted to ING’s head of corporate strategy & innovation Jeroen Plag about how the bank has merged the innovation and strategy departments bringing initiatives closer to the business like CoorpID and Blacksmith and is now focusing on building new assets.

/markets

LTX unleashes BondGPT

Broadridge Financial Solutions Inc.’s subsidiary, LTX, introduces BondGPT, an innovative bond-assisting application developed with OpenAI GPT-4.

Lucinity unveils generative AI-powered financial crime compliance copilot

/crime

Lucinity unveils generative AI-powered financial crime compliance copilot

Lucinity has launched a generative AI-powered 'copilot' designed to boost the productivity of financial crime compliance teams.

/wholesale

SmartStream upgrade uses AI to onboard cash balances faster

SmartStream, the financial Transaction Lifecycle Management (TLM®) solutions provider, today announces the latest version of SmartStream Air – with new AI functionality to onboard cash balances faster and more accurately, whilst further improving cash reconciliations.

Digital bank One Zero to debut generative AI chatbot

/retail

Digital bank One Zero to debut generative AI chatbot

Israeli digital bank One Zero is to introduce a generative AI chatbot capable of providing immediate replies to free-flowing customer queries.

Italy's Sella launches AI incubation programme

/startups

Italy's Sella launches AI incubation programme

Italian banking group Sella has launched an international incubation programme dedicated to startups focused on AI in finance.

/security

SmartMetric to embed AI into biometric credit card

SmartMetric, Inc. (OTC: SMME) While the company is close to releasing its advanced premium fingerprint biometric activated credit card the company’s engineers are now working on adding embedded AI into the card’s electronics.

OpenAI receives warning from Japanese privacy watchdog

/regulation

OpenAI receives warning from Japanese privacy watchdog

The Japanese privacy watchdog, Personal Information Protection Commission, has sent a warning to OpenAI over the collection of sensitive data without individual’s permission.

EBAday 2023: EU and UK as global leaders in AI regulation

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EBAday 2023: EU and UK as global leaders in AI regulation

Earlier this week, the European Union and the United States announced they expect to draft a voluntary code of conduct on artificial intelligence in the coming weeks, with the hope that other democratic nations would sign on to the code.

/startups

AI to take centre stage at Singapore Fintech Festival

The Monetary Authority of Singapore (MAS) and Elevandi today announced the theme of the Singapore FinTech Festival (SFF) 2023 – ‘Applications of Artificial Intelligence (AI) in Financial Services’.

/retail

Simplifai debuts generative AI tool for insurance

Simplifai, an AI automation solutions provider, today launches Simplifai InsuranceGPT – a world-first custom-built GPT tool, fuelled by the company’s revolutionary no-code AI-powered platform.

Kasisto launches KAI-GPT banking-specific LLM

/retail

Kasisto launches KAI-GPT banking-specific LLM

Conversational AI chatbot developer Kasisto has launched KAI-GPT, the world’s first banking-specific large language model (LLM).

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