Artificial intelligence

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/Artificial intelligence

Hang Seng enhances chatbot capabilities

To further enhance the digital experience for retail customers, Hang Seng Bank is upgrading and expanding the capabilities of its artificial intelligence (AI) chatbot, HARO.

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OCBC trials tech from fintech challenge graduates

OCBC Bank is running pilot trials of technology from two fintech startups that use machine learning tools to sift through trading data in search of suspicious activity.

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Building trust with advance authentication technology

Miguel Braojos, VP Global Sales IAM, HID Global, talks about building trust with advance authentication technology, how banks can go beyond simple compliance and how customer trust can be built through innovation.

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BNY Mellon names Roman Regelman as head of digital

BNY Mellon has appointed Roman Regelman to a new role as Senior Executive Vice President and Head of Digital, effective September 17, 2018.

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Volopa picks Onfido for KYC onboarding

Leading identity verification provider Onfido and payments and foreign exchange fintech Volopa today announce that they have partnered to deliver secure and scalable KYC capabilities.

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OakNorth nabs $100 million to accelerate tech supplier ambitions

UK challenger bank OakNorth has raised $100 million in funding, valuing the the three-year old startup at $2.3 billion and providing fresh capital to grow its lending business and ramp up sales of its proprietary Acorn Machines AI technology.

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UK's Tech Nation picks 20 fintech programme members

The UK government-backed Tech Nation has picked 20 early-stage startups to join its new fintech programme, promising to give them intensive backing to help grow their businesses and the country's financial technology ecosystem.

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P2P Community Engagement for KYC, Client On Boarding and CLM professionals

Laura Glynn, Director of Global Regulatory Compliance, Fenergo, talks about Fenergo's Regulatory Forum, how its Regulatory Rules Engine helps financial institutions to manage and future-proof their compliance obligations, and what financial institutions look for in a compliance solution

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Hitachi Capital partners with Jaywing to improve application credit scores through AI

Credit risk analytics expert, Jaywing today announces a new partnership with Hitachi Capital Consumer Finance.

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JP Morgan hires senior AI exec

US bank JP Morgan has hired a former Google executive as its new head of artificial intelligence (AI) and machine learning (ML).

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SoftBank to invest $100m in Chinese insurtech JV

Japanese multinational SoftBank, one of the most prolific fintech investors, is set to spend $100m on a joint venture with Chinese digital insurer ZhongAn Online.

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UOB adopts machine learning tools to combat financial crime

United Overseas Bank is to apply machine learning technology from local RegTech startup and accelerator graduate Tookitaki across its entire anti-money laundering framework following a successful six-month pilot trial.

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AI creating big winners in finance, but risks emerge

Artificial intelligence is changing the finance industry, with some early big movers already monetising their investments in back-office AI applications. But as this trend widens, new systemic and security risks may be introduced in the financial system, warns a new report from the World Economic Forum and Deloitte.

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KeyBank to apply AI tech from Mastercard to make more informed authorisation decisions

Mastercard and KeyBank today announced that the bank will now use Mastercard Decision Intelligenceā„¢, a security solution that uses artificial intelligence (AI) to make more informed authorization decisions.

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OCBC launches robo investment service

Singapore's OCBC Bank has launched a robo investment service using technology from local startup WeInvest.

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Infinox Capital introduces free AI-powered sentiment analysis tool

Online trading platform Infinox Capital is offering users free access to an AI-powered sentiment analysis tool it claims successfully predicted sterling's sharp drop at the beginning of August.

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Barclays recruits Goldman computer scientist as head of markets innovation

Barclays has hired Justin Brickwood, formerly head of electronic trading engineering at Goldman Sachs, to fulfill a new role as head of markets innovation, promoting the adoption of advanced AI and machine learning techniques within the bank's trading business.

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Thomson Reuters and Singapore fintech group join to fight cybercrime

The Singapore FinTech Association (SFA) and Thomson Reuters are to collaborate on projects to promote the country's fintech industry and strengthen its fight against cybercrime.

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BoE exec warns of AI job threat

The chief economist of the Bank of England (BoE) has warned that the rise of artificial intelligence could leave large groups of people "technologically unemployed" unless there was a skills revolution.

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Have the wheels come off the robo-advisory market?

Has the wealth management industry hit peak robo? That's the question being asked by Global Data following the restructuring of Hedgeable, the first actively managed robo-advisor, just short of it's tenth anniversary.