Artificial intelligence

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Harrisdirect offers 'intelligent' FAQs

/Artificial intelligence

Harrisdirect offers 'intelligent' FAQs

Harrisdirect, the online brokerage service of Bank of Montreal, has added an automated, natural language query and response facility to its Web site.

Cahoot introduces virtual 'lingubot' to field customer queries

/Artificial intelligence

Cahoot introduces virtual 'lingubot' to field customer queries

UK online bank Cahoot has introduced a virtual interactive assistant or 'lingubot' from Creative Virtual to deal with customer queries over the Web.

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