Artificial intelligence

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/Artificial intelligence

"AI is the new electricity" - TSB's Janet Adams frames the debate at Finextra conference

Finextra welcomed over 200 attendees to NextGen Banking London, the one-day event that focused on how developments in AI have become a business-critical consideration for traditional banks.

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Unesco tackles gender bias in AI

A UNESCO publication produced in collaboration with Germany and the EQUALS Skills Coalition, I’d Blush if I Could, features recommendations on actions to overcome global gender gaps in digital skills, with a special examination of the impact of gender prejudice coded into some of the most prevalent artificial intelligence (AI) applications such as digital voice assistants.

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Mastercard and Zivelo use AI to revamp ordering at fast food restaurants

Today, Mastercard announced a partnership with Zivelo, a leader in self-service kiosk technology, to enhance the drive-in and drive-through ordering experience for quick service restaurants (QSRs) with a first-of-its-kind AI-powered voice assistant and personalized dynamic menu.

/ai

InvestCloud appoints Will Bailey as chief strategy officer

Will Bailey has been appointed as Chief Strategy Officer at global FinTech firm InvestCloud, with a focus on product expansion.

/Artificial intelligence

NextGen Banking London 2019: Live blog

Welcome to Finextra’s live coverage of NextGen Banking London 2019, the one-day event which will explore how the AI revolution will permeate and disrupt the financial services industry and what role the technology will play in the future of finance.

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Personetics brings AI to small business banking

Following the success of its AI-driven consumer banking solutions, Personetics now brings the power of AI to small business banking.

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Red Box teams with Theta Lake to reduce compliance risk

Red Box, the leading platform for voice, today announces a partnership with Theta Lake, a leader in compliance artificial intelligence (AI) for video, voice, and unified digital communication.

/Artificial intelligence

AI Innovation: A Differentiator for Banking

Prema Varadhan, VP of AI Centre of Excellence, Temenos, speaks at The Temenos Community Forum 2019 in The Hague about the priority banks place on the value of AI to their institutions, which business functions are likely to gain the most value from the use of AI and the main challenges that banks face in implementing AI at scale.

/Artificial intelligence

Nationwide to invest in behavioural analytics startup

Nationwide Building Society is today announcing that it will invest in Scaled Insights, a company that uses behavioural AI to analyse people’s speech in order to communicate with them in language that is most accessible for them.

/Artificial intelligence

Axyon AI appoints new chief commercial officer

Axyon AI, the AI provider for financial services, has announced the appointment of Frank Abbenhuis as its Chief Commercial Officer.

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US Congress launches fintech and AI task forces

The US House of Representative is launching task forces looking into fintech and artificial intelligence in financial services.

/Artificial intelligence

The Impact of AI on Wealth Management

Martin Frick, Managing Director, APAC, Temenos, speaks at The Temenos Community Forum 2019 in The Hague, about the impact of AI on wealth management, how AI is shaping financial services in the APAC region and how the two will likely evolve along side each other in the future.

/Artificial intelligence

'The move to cloud is a journey, not a destination'

Nitin Gupta, Global Head of Financial Services, Solutions and Partners, Amazon Web Services, speaks at The Temenos Community Forum 2019 in The Hague about how financial service platforms are transforming using AWS, how Banks can accelerate their cloud journey and what support AWS provides.

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Horizon names AI specialist Fabrice Fischer as new head of Apac

Horizon Software (Horizon), the world’s leading provider of electronic trading solutions and algorithmic technology, has appointed Hong Kong-based Fabrice Fischer as its new Head of the APAC region.

/Artificial intelligence

The Winning Formula for Digital Transformation

Max Chuard, CEO, Temenos, speaks at The Temenos Community Forum 2019 in The Hague about the theme of the event, 'Digital Banking Reloaded', the importance of combining functionality with technology, how Banks are in urgent need of transformation and how they can achieve the goal of digital transformation.

/Artificial intelligence

DBS retrains call centre staff for digital future

Singapore's DBS has retrained more than 500 call centre employees for the digital age, creating new roles in areas such as social media, voice biometrics and live chat.

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Westpac switches on AI chatbot as productivity pressures mount

Westpac is introducing a new AI-powered chatbot to its 4.6 million digital customers as part of a programme to raise productivity and cut costs in the face of a challenging business environment.

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AI-powered savings chatbot Plum raises $4.5 mln investment

Plum, the world’s first AI-powered personal money management chatbot has achieved 433% user growth in one year, growing from 75,000 to 400,000 users, and has attracted financing of $4.5million that brings total investment in the firm to $6.3 million.

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IBM and Thomson Reuters team on AI and data-driven compliance offering

IBM and Thomson Reuters are fusing their AI and data expertise to help financial institutions meet regulatory compliance requirements.