Artificial intelligence

396 articles tagged with this keyword

/predictions

Mambu: Predictions report provides expert insights for success in 2025

With a new year comes new insights and in this FinextraTV interview, Anthony Nonnis, Global Head of Partnerships at Mambu, shares some of the key trends in financial services from Mambu’s 2025 Partner Predictions Report. Diving into some familiar topics such as Embedded Finance, AI and regulatory changes, Nonnis explains how financial institutions can build a modular, scalable approach to prepare for these changes.

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What Are 'Future Safaris' and The 5 L's to Success?

Joining FinextraTV from CES in Las Vegas, Todder Moning, Head of Applied Foresights, U.S. Bank, shares his insights into the innovations at CES and how they inform his team’s view on the future. From explaining the role of futurists in banking to describing his 5 Ls for success, Moning provides his tips for future-proofing in the financial industry.

/predictions

How CES Informs U.S. Bank's Continuous Innovation

Attending CES in Las Vegas, Don Relyea, Chief Innovation Officer, U.S. Bank, spoke to FinextraTV about why an electronics show like CES is so instrumental to banking. As well as noting the increase in financial firms attending, Relyea describes how technological innovation will intersect with the future of banking and financial services in 2025.

/cloud

The 20 Story Analogy for AI Solutions

Every day, there is an evolving series of solutions to equally changing problems for enterprises across the world. Many of these concern technological governance, knowledge application and the growing adoption of AI. In an interview with FinextraTV, Arun Jain, Chairman and Managing Director, Intellect Design talks about their 20 story building analogy. Alongside a discussion into composability and data foundation, Jain outlines a five year plan approach that’s divided into 20 floors of deliveries.

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Why Tier 2 & 3 Banks Often Struggle with AI/ML Adoption

Alongside the popularity of GenAI in modern conversation, Machine Learning is another technological innovation that continues to provide benefits in tandem. Dr Sridevi Tandley, Practice Leader, Data & Analytics in Banking, Aspire Systems in an interview with FinextraTV shared her insights into the AI/ML landscape and the greatest use cases. On top of this, she also discusses the difficulties tier 2 and tier 3 banks have implementing AI/ML into their processes and how they should lean into third-party vendors.

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Higher Quality Consumer Experience & Quicker Fraud Detection

There were a number of key takeaways at Finextra’s inaugural ‘NextGenAI’ event, but one that excited all, in particular, were the opportunities for fraud prevention. In this interview at the FinextraTV event studio, Stathis Onasoglou, Field CTO, Google discussed the statistics and real life use cases for GenAI across fraud prevention, efficiency and revenue generation. Onasoglou explains how as technology continues to develop, it increases our ability to detect fraud earlier and faster, as well as enhancing the customer experience.

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Why Only 20% of Your Data is Valuable

One factor to apprehensive AI adoption is the overwhelm organisations feel when approaching their data, especially those that are not yet digital first. While attending Finextra’s inaugural ‘NextGenAI’ event, Jonathan Ede, Director of Data Technology, CACI joined the studio to discuss his belief that only 20% of data is valuable. This in mind, he explains, enables organisations to approach AI and digitisation much more effectively and efficiently, whilst listing the pillars of AI: strategy, data and integration.

/predictions

For Innovative AI Deployment, Collaboration is the Key

At Finextra’s inaugural NextGenAI event, Roberto Napolitano, CMO, Innovate Finance discussed his belief in collaboration as the key to AI success in this interview in the FinextraTV studio. In addition to the need to upskill the individual and predictions around personalised finance increasing, Napolitano stressed the importance of a holistic approach to AI innovation.

/ai

AI in the Workplace: Upskilling, Ethics and The Fear Index

In June 2024, The City of London produced a report on The Future of AI, analysing its prospects and the roles and tasks associated. In this interview with FinextraTV, Madush Gupta, Lead Member for Innovation and Technology, City of London shares further insights into how that report remains relevant today and will continue to be. In it, Gupta addresses challenges surrounding upskilling, effective education and a shift in perception, referencing a decline in The Fear Index.

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Is GenAI A Solution in Search of a Problem?

Amidst the talk of Generative AI at Finextra’s ‘NextGenAI’ event, David Tracy, Head of Data Products, Smart Data Foundry questioned whether the best case use had been found yet. Joining the FinextraTV studio, he discussed his belief that traditional AI such as Machine Learning is approaching its next evolution, but that he’s excited to see an application of GenAI that feels revolutionary. Whilst discussing this, he went further to talk about how to approach biases, regulation and the myth that AI is an autonomous entity.

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Traditional AI Is Not A Reasoning Machine; It’s A Set of Rules

Many have fallen into a belief that AI is a self-thinking entity, but Daniel Szmukler, Director, Euro Banking Association (EBA) discussed with FinextraTV how this was a fallacy. Whilst at Finextra’s inaugural NextGenAI event, Szmukler joined the studio to explain the varying usage of AI across the financial institutions and consumers and, in particular, to assert that traditional AI is a set of rules, not a reasoning machine.

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Is Applied AI the Future of Payments Modernisation?

AI is often seen as a catch-all term, but within it lies the transformative power of Applied AI—a targeted, focused approach with real-world impact. At Finextra’s inaugural ‘NextGenAI’ event, Raquel Gomes, Head of Innovation at Red Compass Labs, shared her passion for Applied AI in the FinextraTV studio. In her interview, she explored how applied AI is revolutionizing payments modernization while emphasizing the vital role of keeping humans in the loop to ensure accountability, accuracy and transparency

/ai

The Three Barriers to Successful AI Deployment

At Finextra’s inaugural ‘NextGenAI’ event, one topic kept coming up: what is stopping successful deployment? While in the FinextraTV studio, Prashant Jajodia, Managing Partner and Financial Services Sector Lead at IBM offered his expert insights and view on the subject. Using statistics and examples from IBM’s AI Adoption Index, Jajodia explains what he sees as the three barriers to deployment: trust, data and skills

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Immediate Generative AI Use Cases in Banking and Financial Services

Roshan Shetty, BFSI & Public Services Head – Americas, Tech Mahindra and Michael Ruttledge, Chief Information Officer, Head of Enterprise Technology & Security, Citizens Bank, join FinextraTV to opine progress since ChatGPT was launched two years ago. Despite dominating headlines, only 6% of the banking, financial services and insurance industries have truly leveraged generative AI algorithms for business models, while 46% are merely passive observers. Work is being done in terms of concepts being considered and pilots being pushed through, but the reality – as the pair explain – is that these sectors are heavily regulated and change management and data privacy must be prioritised to ensure the appropriate guardrails are in place so that the industry can indeed move forward from this test and learn era of generative AI.

/Sibos

The State of Open Banking Across the World

Jess Turner, EVP, Global Head of Open Banking and API, Mastercard, speaks to FinextraTV on the week of Sibos, where she dove into the role AI plays in financial services, including open banking. Market maturity for open banking varies in different regions, but it is becoming increasingly evident that interconnectivity can support with global scale and allow users to leverage their own data for their own benefit. AI, used responsibly, plays a key role in advancing and securing the open banking ecosystem by enriching and anonymizing consumer-permissioned data so that consumers and small businesses can share with confidence.

/predictions

Payments Innovation will be Threefold: Embedded, Cross-Border and GenAI

In this PREDICT 2025 interview, Gautam Pillai, Head of Fintech Research at investment bank Peel Hunt, looks at the bigger picture and takes into account how the payments industry is transforming alongside consumer trends. Buzz and excitement surrounds three developments, which are embedded payments, cross border payments and generative AI and the interview discusses how organisations working in these areas are already helping businesses transact easier, faster and in a way where they are not sacrificing security.

/sustainable

Sustainable Finance Live Hackathon 2024 Winners: Established Category

Richard Peers, Contributing Editor, Finextra and Founder of Responsible Risk, connects with Rochelle Mountany, CEO, and Dicky Thomas, Operations Manager at Afri, to discuss the company’s 26-year journey and their win in the Established Category for the Sustainable Finance Live Hackathon 2024. After choosing the Challenge of enhancing nature through sustainable agriculture with large language models and geospatial data, this hackathon team created AfriGIS Ecohub that built upon Afri’s specialisation in data science to provide data driven insights to three groups – small holders, commercial farmers and financial institutions. By connecting these stakeholders with a single supply chain platform, real-time data driven insights can be leveraged to build upon opportunities to grow.

/Sibos

How Can AI and Collaboration Combat Rising Financial Crime?

In a conversation ahead of Sibos 2024, Laura Quevedo, Executive Vice President of Financial Crime and Resiliency at Mastercard, highlights the growing threat of financial scams in the digital age, with cybercriminals increasingly using AI to exploit consumers. Companies are stepping up their investments in cybersecurity and AI technology to stay ahead of evolving threats, as AI-powered tools like real-time fraud detection solutions become critical in preventing financial crime. Quevedo emphasises a three-pronged strategy: leveraging AI for fraud prevention, collaborating across industries to share insights, and educating consumers on emerging scams.

/Sibos

How Will New Technologies Shape the Future of Payments?

In an interview with FinextraTV in the lead-up to Sibos 2024, Pilar Fragalà, Chief Commercial Officer of CBI, explores the impact of digital technologies and regulations on payment services. Highlighting the role of AI, APIs, and blockchain in enhancing security and speed, while PSD2 and PSD3 drive open banking and consumer protection, the discussion focuses on innovations like embedded finance and instant payments that offer transparency and flexibility. Addressing growing fraud risks, the interview examines how technology can prevent fraudulent transactions by verifying IBAN and beneficiary details in real time.

/Sibos

Why Corporate Treasurers are Focused on Real Time Treasury

In an interview with FinextraTV in the lead-up to Sibos 2024 in Beijing, China, Rachel Whelan, Managing Director, APAC MEA Head of Corporate Cash Management and Global Head of Payments and TFX Product Management at Deutsche Bank, comments on the four key drivers that are encouraging corporate treasurers to leverage real time treasury and the impact this change in business model would have on the way in which traditional treasury structures are set up. 2024, a year with elections in multiple countries and numerous geopolitical events, has also seen macro level developments such as the interest environment changing rapidly and high volatility when it comes to cash visibility. Further, risk management remains the biggest requirement for treasuries because it relies on the visibility of data and the movement of funds across the world and technological disruption in the form of AI, open banking and APIs will increase the speed of change and bolster foundations for the G20 instant payments roadmap to be fulfilled.