Latest Artificial intelligence News: Finextra Research

Finextra TV/ai

Why Tier 2 & 3 Banks Often Struggle with AI/ML Adoption

Alongside the popularity of GenAI in modern conversation, Machine Learning is another technological innovation that continues to provide benefits in tandem. Dr Sridevi Tandley, Practice Leader, Data & Analytics in Banking, Aspire Systems in an interview with FinextraTV shared her insights into the AI/ML landscape and the greatest use cases. On top of this, she also discusses the difficulties tier 2 and tier 3 banks have implementing AI/ML into their processes and how they should lean into third-party vendors.

02 January 2025

Finextra TV/ai

Higher Quality Consumer Experience & Quicker Fraud Detection

There were a number of key takeaways at Finextra’s inaugural ‘NextGenAI’ event, but one that excited all, in particular, were the opportunities for fraud prevention. In this interview at the FinextraTV event studio, Stathis Onasoglou, Field CTO, Google discussed the statistics and real life use cases for GenAI across fraud prevention, efficiency and revenue generation. Onasoglou explains how as technology continues to develop, it increases our ability to detect fraud earlier and faster, as well as enhancing the customer experience.

02 January 2025

Finextra TV/ai

Why Only 20% of Your Data is Valuable

One factor to apprehensive AI adoption is the overwhelm organisations feel when approaching their data, especially those that are not yet digital first. While attending Finextra’s inaugural ‘NextGenAI’ event, Jonathan Ede, Director of Data Technology, CACI joined the studio to discuss his belief that only 20% of data is valuable. This in mind, he explains, enables organisations to approach AI and digitisation much more effectively and efficiently, whilst listing the pillars of AI: strategy, data and integration.

11 December 2024

Finextra TV/predictions

For Innovative AI Deployment, Collaboration is the Key

At Finextra’s inaugural NextGenAI event, Roberto Napolitano, CMO, Innovate Finance discussed his belief in collaboration as the key to AI success in this interview in the FinextraTV studio. In addition to the need to upskill the individual and predictions around personalised finance increasing, Napolitano stressed the importance of a holistic approach to AI innovation.

06 December 2024

Finextra TV/ai

AI in the Workplace: Upskilling, Ethics and The Fear Index

In June 2024, The City of London produced a report on The Future of AI, analysing its prospects and the roles and tasks associated. In this interview with FinextraTV, Madush Gupta, Lead Member for Innovation and Technology, City of London shares further insights into how that report remains relevant today and will continue to be. In it, Gupta addresses challenges surrounding upskilling, effective education and a shift in perception, referencing a decline in The Fear Index.

05 December 2024

Finextra TV/ai

Is GenAI A Solution in Search of a Problem?

Amidst the talk of Generative AI at Finextra’s ‘NextGenAI’ event, David Tracy, Head of Data Products, Smart Data Foundry questioned whether the best case use had been found yet. Joining the FinextraTV studio, he discussed his belief that traditional AI such as Machine Learning is approaching its next evolution, but that he’s excited to see an application of GenAI that feels revolutionary. Whilst discussing this, he went further to talk about how to approach biases, regulation and the myth that AI is an autonomous entity.

05 December 2024

Finextra TV/ai

Traditional AI Is Not A Reasoning Machine; It’s A Set of Rules

Many have fallen into a belief that AI is a self-thinking entity, but Daniel Szmukler, Director, Euro Banking Association (EBA) discussed with FinextraTV how this was a fallacy. Whilst at Finextra’s inaugural NextGenAI event, Szmukler joined the studio to explain the varying usage of AI across the financial institutions and consumers and, in particular, to assert that traditional AI is a set of rules, not a reasoning machine.

05 December 2024

Finextra TV/ai

Is Applied AI the Future of Payments Modernisation?

AI is often seen as a catch-all term, but within it lies the transformative power of Applied AI—a targeted, focused approach with real-world impact. At Finextra’s inaugural ‘NextGenAI’ event, Raquel Gomes, Head of Innovation at Red Compass Labs, shared her passion for Applied AI in the FinextraTV studio. In her interview, she explored how applied AI is revolutionizing payments modernization while emphasizing the vital role of keeping humans in the loop to ensure accountability, accuracy and transparency

04 December 2024

Finextra TV/ai

The Three Barriers to Successful AI Deployment

At Finextra’s inaugural ‘NextGenAI’ event, one topic kept coming up: what is stopping successful deployment? While in the FinextraTV studio, Prashant Jajodia, Managing Partner and Financial Services Sector Lead at IBM offered his expert insights and view on the subject. Using statistics and examples from IBM’s AI Adoption Index, Jajodia explains what he sees as the three barriers to deployment: trust, data and skills

02 December 2024

Finextra TV/ai

Immediate Generative AI Use Cases in Banking and Financial Services

Roshan Shetty, BFSI & Public Services Head – Americas, Tech Mahindra and Michael Ruttledge, Chief Information Officer, Head of Enterprise Technology & Security, Citizens Bank, join FinextraTV to opine progress since ChatGPT was launched two years ago. Despite dominating headlines, only 6% of the banking, financial services and insurance industries have truly leveraged generative AI algorithms for business models, while 46% are merely passive observers. Work is being done in terms of concepts being considered and pilots being pushed through, but the reality – as the pair explain – is that these sectors are heavily regulated and change management and data privacy must be prioritised to ensure the appropriate guardrails are in place so that the industry can indeed move forward from this test and learn era of generative AI.

19 November 2024

Finextra TV/Sibos

The State of Open Banking Across the World

Jess Turner, EVP, Global Head of Open Banking and API, Mastercard, speaks to FinextraTV on the week of Sibos, where she dove into the role AI plays in financial services, including open banking. Market maturity for open banking varies in different regions, but it is becoming increasingly evident that interconnectivity can support with global scale and allow users to leverage their own data for their own benefit. AI, used responsibly, plays a key role in advancing and securing the open banking ecosystem by enriching and anonymizing consumer-permissioned data so that consumers and small businesses can share with confidence.

18 November 2024

Finextra TV/predictions

Payments Innovation will be Threefold: Embedded, Cross-Border and GenAI

In this PREDICT 2025 interview, Gautam Pillai, Head of Fintech Research at investment bank Peel Hunt, looks at the bigger picture and takes into account how the payments industry is transforming alongside consumer trends. Buzz and excitement surrounds three developments, which are embedded payments, cross border payments and generative AI and the interview discusses how organisations working in these areas are already helping businesses transact easier, faster and in a way where they are not sacrificing security.

14 November 2024

Finextra TV/sustainable

Sustainable Finance Live Hackathon 2024 Winners: Established Category

Richard Peers, Contributing Editor, Finextra and Founder of Responsible Risk, connects with Rochelle Mountany, CEO, and Dicky Thomas, Operations Manager at Afri, to discuss the company’s 26-year journey and their win in the Established Category for the Sustainable Finance Live Hackathon 2024. After choosing the Challenge of enhancing nature through sustainable agriculture with large language models and geospatial data, this hackathon team created AfriGIS Ecohub that built upon Afri’s specialisation in data science to provide data driven insights to three groups – small holders, commercial farmers and financial institutions. By connecting these stakeholders with a single supply chain platform, real-time data driven insights can be leveraged to build upon opportunities to grow.

01 November 2024

Finextra TV/Sibos

How Can AI and Collaboration Combat Rising Financial Crime?

In a conversation ahead of Sibos 2024, Laura Quevedo, Executive Vice President of Financial Crime and Resiliency at Mastercard, highlights the growing threat of financial scams in the digital age, with cybercriminals increasingly using AI to exploit consumers. Companies are stepping up their investments in cybersecurity and AI technology to stay ahead of evolving threats, as AI-powered tools like real-time fraud detection solutions become critical in preventing financial crime. Quevedo emphasises a three-pronged strategy: leveraging AI for fraud prevention, collaborating across industries to share insights, and educating consumers on emerging scams.

23 October 2024

Finextra TV/Sibos

How Will New Technologies Shape the Future of Payments?

In an interview with FinextraTV in the lead-up to Sibos 2024, Pilar Fragalà, Chief Commercial Officer of CBI, explores the impact of digital technologies and regulations on payment services. Highlighting the role of AI, APIs, and blockchain in enhancing security and speed, while PSD2 and PSD3 drive open banking and consumer protection, the discussion focuses on innovations like embedded finance and instant payments that offer transparency and flexibility. Addressing growing fraud risks, the interview examines how technology can prevent fraudulent transactions by verifying IBAN and beneficiary details in real time.

23 October 2024

Finextra TV/Sibos

Why Corporate Treasurers are Focused on Real Time Treasury

In an interview with FinextraTV in the lead-up to Sibos 2024 in Beijing, China, Rachel Whelan, Managing Director, APAC MEA Head of Corporate Cash Management and Global Head of Payments and TFX Product Management at Deutsche Bank, comments on the four key drivers that are encouraging corporate treasurers to leverage real time treasury and the impact this change in business model would have on the way in which traditional treasury structures are set up. 2024, a year with elections in multiple countries and numerous geopolitical events, has also seen macro level developments such as the interest environment changing rapidly and high volatility when it comes to cash visibility. Further, risk management remains the biggest requirement for treasuries because it relies on the visibility of data and the movement of funds across the world and technological disruption in the form of AI, open banking and APIs will increase the speed of change and bolster foundations for the G20 instant payments roadmap to be fulfilled.

21 October 2024

Finextra TV/crime

Can Financial Institutions Keep Up with the $33 Billion Fraud Surge?

Reflecting on insights from last month’s Visa Payments Forum, Tareq Muhmood, SVP, Value Added Services, Europe, Visa, addresses the dramatic rise in global fraud—from $800 million in the early '90s to $33 billion in 2023. As financial institutions grapple with the increasing complexity of fraud in the digital age, the need for adopting advanced technologies like AI and real-time data analysis becomes clear. With a 50% boost in fraud detection through artificial intelligence, this interview underscores the urgency for banks and fintechs to evolve their security strategies. As fraud tactics continue to evolve, partnerships and continuous innovation are now critical for staying ahead of threats while maintaining seamless payment experiences.

15 October 2024

Finextra TV/sustainable

Can Every Product Be Climate Positive?

Richard Peers, founder of Responsible Risk, interviews Erik Stadigh, Co-Founder and CEO of Lune, winner of the EBAday 2024 FinTech Zone award, ahead of Sustainable Finance.Live 2024. They explore how corporate sustainability can be simplified by automating carbon emissions reporting through APIs and hosted solutions. With the goal of making every product and service climate-positive by integrating granular emissions calculations and carbon projects into bank and fintech offerings, we ask: can businesses truly decarbonise efficiently without relying on costly consultants or new tools? As greener decisions are made with minimal effort, the future may see every company becoming a climate company through seamless integration of climate data.

07 October 2024

Finextra TV/payments

Generative AI's Impact and Opportunities in Banking

Join FinextraTV as Shanker Ramamurthy, Global Managing Partner Banking & Financial Markets at IBM Consulting, and John Duigenan, General Manager Global Financial Services at IBM, unveil new global financial services survey findings. Explore the current state of generative AI adoption, the challenges and opportunities it presents, and the most impactful use cases revolutionising the banking industry. Delve into discussions on Open Banking, industry standards such as DORA, and trustworthy AI, and discover how financial institutions are set to leverage generative AI in the coming year.

02 October 2024

Finextra TV/crime

Fighting Fraud with Form3: The Importance of Focusing on Customer Experience

In the final installment of this 3 Part series, FinextraTV and Nick Fleetwood, Head of Data Services, Form3, discusses how fraud prevention is all about customer experience. Consumers are accustomed to payments flowing in real-time and funds reaching their destination in seconds. However, when customer are notified about a potential fraudulent attempt, this in itself is a negative user experience. As a result, banks must ensure they are using insights to understand the level of trust - how trusted the sender is, how trusted the receiver is, and how trusted the relationship between them is - before sending a fraud alert. Further, suspicion can also be a valuable tool in any bank's toolkit: by analysing behavioural characteristics of the payment, coersion can be detected and aligned with how fraud has been recorded in the past, prioritising customer experience.

24 September 2024