Artificial intelligence

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IBM closes Promontory acquisition

IBM (NYSE: IBM) today announced it has completed the acquisition of Promontory Financial Group, a global market-leading risk management and regulatory compliance consulting firm.

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Emirates NBD tests virtual assistant EVA

Emirates NBD is to deploy an intelligent voice-based chatbot to answer calls to its customer services centre.

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SEB invests in machine learning outfit Now Interact

Swedish bank SEB has invested around US$1.6 million in Now Interact, a local startup that has built a machine learning-based platform that helps firms predict customer need for advice over digital channels.

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Indian bank introduces robotic branch staffer

City Union Bank's latest branch recruit is a humanoid robot dubbed Lakshmi who has been trained to answer generic customer queries on 125 subjects.

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BofE uses accelerator to gain real-world fintech experience

The Bank of England is using its new fintech accelerator to work with startups on developing proof-of-concepts (POCs) in data analytics, information security and distributed ledgers.

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Wind Info and BondIT partner to bring AI to fixed income markets

Wind Info and BondIT have established a strategic partnership to bring AI and machine learning techniques to global fixed income markets, with an initial focus on more mature international markets, followed by rollout to the Chinese market.

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Clifford Chance applies AI to unearth legal implications of financial regs

International Law firm Clifford Chance LLP is working with Neota Logic Ltd, providers of intelligent software for legal and compliance, to develop automated solutions for assessing the impacts of regulatory rule changes on financial institutions.

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APIs and open banking win most airtime at Sibos 2016

Blockchain still high on the agenda according to Finextra’s review of discussions in Geneva, while excitement about AI grows

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Mastercard builds chatbots for banks and merchants; teams with Fit Pay

Mastercard is joining the Facebook Messenger gold rush, developing artificial intelligence chatbots for banks and merchants that allow customers to transact, manage finances, and shop via the platform.

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Bank of America to roll out AI chatbot

Bank of America has unveiled Erica, an AI chatbot that will be available to answer queries and help the bank's million of mobile app users make smarter spending and saving decisions.

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UBS to use AI platform to resolve IT issues

Arago, a pioneer in artificial intelligence (AI) and leader in intelligent IT automation based in Frankfurt and New York City, announced today to partner with UBS AG (“UBS”), the world's largest wealth manager providing financial advice and solutions to wealthy, institutional and corporate clients worldwide, as well as private clients in Switzerland.

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Neurensic releases AI-powered trading surveillance platform

Neurensic, a regtech artificial intelligence (AI) startup headquartered in Chicago, today announced the release of its new SCORE surveillance platform.

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Citi Ventures invests in Feedzai

Citi Ventures has made an undisclosed 'multi-million pound' investment in AI-based fraud detection company Feedzai.

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Thinking Capital launches AI-powered chatbot

Thinking Capital, a Canadian online lender for small businesses has launched an artificial intelligence chatbot that can help users qualify for financing on Facebook Messenger.

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Tieto appoints bot to leadership team

Sandinavian tech firm Tieto has appointed an artificical intelligence agent to the leadership team of a new data-driven business unit, giving the bot the opportunity to participate in team meetings and cast a vote on business direction.

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The bank of the future will be invisible - KPMG

By 2030, technology will have made banks and banking invisible to customers, hidden by Siri-like personal assistants that cull data from our connected lives to fulfil daily personal and financial obligations, claims KPMG.

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RegTech startup ComplyAdvantage raises $8.2m

ComplyAdvantage, a London-based regtech startup which uses artificial intelligence and machine learning to help firms meet AML and terrorst financing rules, has raised $8.2 million in a Series A funding round led by Balderton Capital.

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BNP Paribas uses fitness bands and AI to measure employee stress levels

Hundreds of BNP Paribas employees have taken part in a pilot that saw them wear Microsoft Band 2s that gathered biometric data to measure their stress levels.

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Banking in the age of AI

Julia Krauwer, artificial intelligence expert at ABN Amro, discusses how advances in machine learning are increasingly being applied to an array of business-to-consumer interactions, including banking.

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SEB AI agent Amelia to take a bow with customers

SEB is to roll out a new artificial intelligence agent named Amelia as part of its customer support team.