Welcome to Finextra. We use cookies to help us to deliver our services. We'll assume you're ok with this, but you may change your preferences at our Cookie Centre.
Please read our Privacy Policy.

Accept
Channels
Resources
See latest analysis »

Channels

Retail banking Wholesale banking
Who says banks can't be social?

Who says banks can't be social?

Source: Celoitte

Deloitte explains how banks can exceed customer expectations through social media.

The paper presents a Social Media Framework for Banks - a high-level guide to achieving the transition to a social bank.

Download the document now 337.5 kb (PDF File)

Channels

Retail banking Wholesale banking

Comments: (0)

Join the discussion

Write a blog post about this story (membership required)

Analysis resources
See all Analysis resources »
What’s Next for Nordic Payments?
/analysis

What’s Next for Nordic Payments?

The Rise of Real-Time and cross-Border, by Peter Larsson, Principal Solutions Consultant, Real-Time Payments - Europe & North America

T2/T2S Consolidation: Can digital transformation be an opportunity for liquidity management?
/analysis

T2/T2S Consolidation: Can digital transformation be an opportunity for liquidity management?

The Eurosystem project to consolidate TARGET2 and T2S and to meet changing market needs by enabling a truly real-time 24x7 settlement infrastructure for cash, securities and collateral aims at increasing efficiencies and optimising liquidity management across all TARGET Services.

SCA exemption: the perfect storm for machine learning
/analysis

SCA exemption: the perfect storm for machine learning

The payments community is well used to the abundance of acronyms that has become its legislation of late, but less so to the grey overlaps between various directives and standards - least of all Strong Customer Authentication (SCA) within the online and e-commerce payment experience.