This Capgemini paper focuses on the key trends that the card processors have been experiencing and how the industry is responding.
The card processing industry has seen massive consolidation over the years driven by the commoditised nature of core payment processing and firms’ drive to achieve economies of scale. The industry consolidation, coupled with a need to differentiate by offering value added services including fraud protection, has led to three major trends for the card processors:
1. Increased focus on consolidation of processing platforms and processing infrastructure across geographies.
2. Increased focus on delivering value-added services to merchants and banks.
3. Increased focus on fraud detection and prevention to minimise merchant losses.
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