Source: CapGemin
The World Payments Report from Capgemini, The Royal Bank of Scotland (RBS), and the European financial marketing association (Efma) looks at the payments business as it faces challenges from economic and competitive conditions, technology advances, increased regulatory pressure and customer demands.
Payments and other transaction banking services proved resilient during the economic crisis, but the rapidly changing external environment will require banks to decide to what extent payments are core to their business strategies.
The World Payments Report 2010 looks at global trends in payments volumes, describes progress in important payments-related initiatives, such as the Single Euro Payments Area and the Payment Services Directive, and looks at how new regulations are creating additional pressure on the payments landscape.
Download the document now 2.9 mb (PDF File)