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BAM to the rescue

BAM to the rescue

Source: Finextra

Gilles Leflambe, vice president and head of sales for EMEA Financial Services at Systar, talks to Finextra about how business activity monitoring (BAM) tools are being used in the financial services sector to improve customer service levels, reduce risk and provide a warning when processes are about to break down.

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Retail banking Wholesale banking Regulation & Compliance

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