Genesys

3 results about this entity

Period: 27 Jun 2013 - 13 Dec 2022

/regulation

Aveni Detect arrives on Genesys AppFoundry

UK Regtech company Aveni.ai today announced that Aveni Detect is now available on the Genesys AppFoundry, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.

Atom Selects Genesys customer contact platform

Genesys, the market leader in omnichannel customer experience and contact centre solutions, and Atom – the challenger aiming to be the UK’s first bank designed for digital – are partnering to provide Atom’s customer service solution.

Akbank adds video chat to online banking site

Turkey's Akbank has introduced a video chat service to its online banking site, connecting customers with remote call centre agents direct from their PCs.