Citizens Financial Group

5 results about this entity

Period: 11 Jul 2018 - 19 Nov 2024

/ai

Immediate Generative AI Use Cases in Banking and Financial Services

Roshan Shetty, BFSI & Public Services Head – Americas, Tech Mahindra and Michael Ruttledge, Chief Information Officer, Head of Enterprise Technology & Security, Citizens Bank, join FinextraTV to opine progress since ChatGPT was launched two years ago. Despite dominating headlines, only 6% of the banking, financial services and insurance industries have truly leveraged generative AI algorithms for business models, while 46% are merely passive observers. Work is being done in terms of concepts being considered and pilots being pushed through, but the reality – as the pair explain – is that these sectors are heavily regulated and change management and data privacy must be prioritised to ensure the appropriate guardrails are in place so that the industry can indeed move forward from this test and learn era of generative AI.

/payments

Citizens Financial rebands POS credit offering as Citizens Pay

Citizens today announced that it has further expanded the reach of its national point-of-sale offering for merchants, which it has renamed Citizens Pay to reflect its proven and straightforward approach to providing businesses with budget-friendly payment options for customers who want a more transparent and predictable way to finance purchases.

/retail

Citizens Bank signs with Teslar Software

Teslar Software, a provider of automated workflow and portfolio management tools designed to help community financial institutions thrive, announced today that Citizens Bank selected its platform to enhance efficiencies and better serve its customers.

/payments

AI will drive productivity in the payments industry

The payments industry is increasingly being exposed to the technological transformation that is occurring outside of the financial services sector. But is the space ready to drive productivity in payments with artificial intelligence?

Citizens launches digital-only bank

Citizens Financial Group has become the latest traditional lender to launch a standalone digital bank.