VTB Bank

60 results about this entity

Period: 19 Feb 2018 - 21 Feb 2022

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VTB trials voice assistant that can predict client demands

/retail

VTB trials voice assistant that can predict client demands

Russia's VTB is anticipating a 30% uplift in call centre automation following the introduction of a voice assistant that can anticipate client demands.

VTB Bank and PSB conduct first test transfers of digital ruble

/payments

VTB Bank and PSB conduct first test transfers of digital ruble

VTB bank and PSB have conducted the first successful testing of operations with digital rubles issued on the test version of the Bank of Russia’s CBDC platform

/retail

VTB brings machine approval to electronic signatures

In order to optimize business processes, VTB bank has developed and implemented a technology that made it possible to speed up the exchange, processing and signing of legally binding electronic bank documents.

/payments

VTB pushes Campus Card with endowment programme for Russian universities

As part of the implementation of its ESG strategy, VTB bank is launching an endowment program for Russian universities on campus projects.

/wholesale

VTB completes data warehouse modernisation programme

VTB has completed a large-scale modernisation of a corporate information warehouse, which contains databases used for reporting, business analysis and advanced analytics.

/cloud

VTB and Yandex.Cloud develop a unique voice for financial assistant

VTB is the first on the market to introduce its own voice for Yandex.Cloud's Alice virtual assistant.

/retail

VTB abandons paper in the mortgage application process

VTB, with the support of DOM.RF (Russia’s housing and urban development corporation), is implementing a service for issuing electronic mortgages.

/payments

VTB and Rostelecom test new financial messaging service

VTB was the first among Russian banks to start testing a new product, the SPFS Service Bureau, which is aimed at exchanging financial documents with users of the Bank of Russia Financial Messaging System (SPFS) without a direct connection to it.

/retail

VTB Bank introduces AI to speed up client services

As the bank’s digital transformation strategy, VTB has developed a system that will speed up and improve the recognition of text requests from customers when contacting the bank through a chatbot (either via the VTB app or online).

/retail

VTB develops Russia's first video banking service

VTB has become the first Russian bank to introduce a video call service for customers on its website and has made this service available in all regions.

/payments

VTB and online retailer Wildberries debut new payment service system, VTB Pay

VTB and Russia's largest online retailer, Wildberries, have announced a partnership and launched a new payment service system, VTB Pay.

/payments

VTB launches QR code transfers

VTB Online has introduced the option of free money transfers using a personal QR code.

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