Capgemini - News, Articles & Research

Finextra TV

World non-cash markets and trends

Christophe Vergne, global leader of the cards and payments centre of excellence, Capgemini and Brian Caplen, editor, The Banker, discuss, from the findings of the World Payments Report by Capgemini and RBS, the key non-cash payments market trends and give a view on which market disruptors will impact the non-cash market growth in the coming years.

15 October 2014

Finextra TV

Ten years of tracking payments trends

Christophe Vergne, Global Leader of the Cards and Payments Centre of Excellence, Capgemini and Brian Caplen, Editor, The Banker, discuss the main findings of this year’s 10th annual World Payments Report and provide a view on what the payments industry will look like in the next ten years.

09 October 2014

News

Payments industry challenged by soaring growth in non-cash transactions

Non-cash payments volumes are expected to increase by nearly 10% percent to reach 366 billion transactions in 2013, fueled by strong growth in developing markets and mobile payments, according to the 10th annual World Payments Report from Capgemini and Royal Bank of Scotland (RBS).

30 September 2014

Finextra TV

Facts and fictions of big data

André Cichowlas, global practices head, Capgemini, discusses the facts and fictions surrounding big data: the investments that need to be made, the importance of social media and data storage requirements.

24 September 2014

Finextra TV

World Retail Banking Report: Social Media

Jean Lassignardie, chief sales and marketing officer, Capgemini Global Financial Services and Bill Sullivan, head of market intelligence, Capgemini discuss the findings from the World Retail Banking Report, including customer experience, the Gen-Y relationship with banks and the use of social media.

09 September 2014

Finextra TV

WRBR: Digital Transformation in retail banking

Jean Lassignardie, chief sales and marketing officer, Capgemini Global Financial Services and Rosemary Stark, head of UK banking, Capgemini Financial Services, discuss digital transformation in retail banking, changes in banks' customer demographics and the challenge of implementing this into the middle and back offices.

02 September 2014

Finextra TV

Insights from the World Payments Report 2013

The 2013 World Payments report from Capgemini and RBS explores the latest trends in the global payments landscape including trends in payment transaction volumes, updates on the regulatory environment and the latest innovations in payments acquisition.

18 September 2013

News

Global non-cash payments soar to 333 billion in 2012

Global non-cash payment volumes continue to surge, with more than 333 billion transactions in 2012 as cards and mobile services grow in popularity, research from Capgemini and RBS suggests.

16 September 2013

Finextra TV

How should banks focus on customer centricity?

Rosemary Stark, UK Banking Lead, Capgemini Financial Services discusses how banks can re-engineer their business models to focus on the customer.

01 July 2013

News

Mobile emerges as key tool in fight for bank customers

More than half of people say they are prepared to ditch their bank and shop around for a new provider, according to a global study from Capgemini and Efma which suggests that the emerging mobile channel could prove a crucial battleground in the fight for customers.

23 April 2013

Finextra TV

The World Payments Report - 2012

Kevin Brown of RBS, Jean Lassignardie of Capgemini and Makoto Shibata, Bank of Tokyo-Mitsubishi discuss the findings of the World Payments Report.

01 November 2012

Finextra TV

Capgemini in Asia and Japan

Jean Lassignardie, Head of Sales and Marketing, Aiman Ezzat, Global Head of Financial services and Shinichi Tonomura, Managing Director, Asia Pacific, all from Capgemini, discuss their customer-centric approach and movements in the Asia-Pacific market.

29 October 2012