TSB

142 results about this entity

Period: 27 Jan 2014 - 12 Nov 2024

TSB first to launch support for Iress' Lender Connect for brokers

After a successful pilot in July 2020, TSB is now expanding the use of Iress Lender Connect to more of its brokers – becoming the first lender to use Iress Lender Connect.

/retail

TSB to close a third of branches and cut 900 staff

TSB is to shutter a third of its branch network and layoff 900 staff, citing a shift in customer behviour as users shun the high street in favour of remote banking services.

/sustainable

TSB to plant a tree for every new mortgage loan

TSB has today launched a new environmental initiative – the ‘Plant a tree’ pledge - as part of its Do What Matters Plan.

/people

TSB to check out branch cashiers as Covid changes priorities

British bank TSB is to phase out 929 pure play cashier roles at its branch network in response to a steep decline in customer footfall during the pandemic.

/startups

TSB launches bill management pilot

TSB Bank is launching a pilot for a bill management and utility switching service in partnership with white-label fintech provider ApTap.

/retail

TSB down days after boasting about online growth

The UK's TSB is battling to recover its mobile and online banking service after an outage hobbled services across the board.

/retail

TSB: Mobile app numbers tredle during lockdown

TSB has seen a surge in demand from customers using its mobile app and online banking following the outbreak of Covid-19.

/retail

TSB moves form-filling online with Adobe

TSB Bank has joined forces with Adobe, as part of its 2022 strategic plan, to support its personal and business banking customers by making its customer servicing forms available online.

/covid-19

TSB adds Covid-19 Smart Agent to site

TSB has added a 'Smart Agent' function to its site, enabling customers to ask a chatbot or live agent about measures the UK bank is taking during the Covid-19 pandemic.

/retail

TSB pledges to pay suppliers within ten days of receiving an invoice

TSB has today announced it will ensure that all of its smallest suppliers will be paid within just 10 days of invoicing the bank.

/security

TSB reveals 100 percent reimbursement rate for innocent APP victims

With the one-year anniversary of TSB’s Fraud Refund Guarantee approaching, the bank can reveal that every single TSB customer that was an innocent victim of fraud has received full reimbursement since the scheme’s introduction in April 2019.

/regulation

FCA requests explanation on banks’ ‘harmful’ overdrafts

The Financial Conduct Authority has called for industry feedback on overdraft pricing in an open letter, as major banks align overdraft rates at around 40%.