TSB

145 results about this entity

Period: 27 Jan 2014 - 28 Feb 2025

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TSB calls on Meta to do more to prevent spiralling levels of fraud

/security

TSB calls on Meta to do more to prevent spiralling levels of fraud

TSB chief executive Robin Mulloch has writtten to Meta demanding that the social media firm does more to protect consumers from fraud originating on its platforms.

/security

TSB sees huge fraud spikes from Meta-owned companies

TSB – which operates its unique Fraud Refund Guarantee – is warning consumers to remain wary of fraud that is taking place through Facebook, WhatsApp and Instagram – as the Bank reveals scams that come through these Meta-owned companies account for 80 percent of all fraud cases within the three biggest fraud categories at TSB2.

/wholesale

TSB extends technology partnership with Flexys

TSB Bank plc has agreed an extended partnership with debt resolution system supplier Flexys Solutions.

Ex-TSB CIO fined £80k over bungled IT migration

/people

Ex-TSB CIO fined £80k over bungled IT migration

The former chief information officer of TSB Bank has been fined over £80,000 for his part in a bungled IT migration programme in 2018 that locked customers out of their accounts for weeks and led to months of ongoing technical problems.

Virgin Money and TSB scolded over online security risks

/security

Virgin Money and TSB scolded over online security risks

Starling Bank and HSBC top the charts for online banking security acording to tests carried out by Red Maple Technologies on behalf of consumer champion Which?, while Virgin Money and TSB brought up the rear.

TSB pilots banking pods

/retail

TSB pilots banking pods

TSB has partnered with ATM provider Note Machine to open banking pods to replace local branch services that are due to close in Spring and also to venture into new areas where the bank has yet to establish a presence.

Up to a quarter of APP fraud victims could lose out under new reimbursement rules

/security

Up to a quarter of APP fraud victims could lose out under new reimbursement rules

New APP fraud reimbursement rules implemented by the Payment Systems Regulator could lead to around a quarter of victims being denied refunds warns UK bank TSB.

TSB fined £48.6 million over operational resilience failures

/regulation

TSB fined £48.6 million over operational resilience failures

UK regulators have levied a £48.6 million fine on the TSB for a bungled IT migration programme in 2018 that locked customers out of their accounts for weeks and led to months of ongoing technical problems.

TSB connects consumers to fintechs with Marketplace app

/retail

TSB connects consumers to fintechs with Marketplace app

TSB Bank recently launched TSB Marketplace on their mobile app. The service will connect customers to fintechs to aid them in making informed financial decisions. Finextra spoke to head of open banking and partnerships at TSB, Aruna Bhalla, about the service and what opportunities it opens up for consumers.

Starling and Monzo top customer satisfaction survey

/retail

Starling and Monzo top customer satisfaction survey

Digital challengers Starling and Monzo have been ranked the top personal and business current account providers in the UK.

/retail

TSB boosts cash access with Nottingham pilot

TSB is boosting customers’ access to cash provision in Nottingham with the creation of its new Cash Kiosk pilot in the Victoria Centre, in partnership with shared banking innovator, OneBanks Hub.

Lloyds, Santander, Barclays, TSB demand Google, Facebook reimburse online fraud victims

/crime

Lloyds, Santander, Barclays, TSB demand Google, Facebook reimburse online fraud victims

As reported in The Telegraph, UK banks have urged Big Tech and telecommunications firms to take responsibility for their contribution to the rise of online fraud and voluntarily reimburse victims.

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