Backbase - News, Articles & Research

Finextra TV/retail

Backbase on how Engagement Banking redefines all customer & employee interactions

Jouk Pleiter, CEO, Backbase speaks to FinextraTV about the challenges banks face when looking to digitise their operations and consistently meet customer expectations. We hear what they can learn from the platform players, whether the unified platform approach is the way forward to achieve engagement banking and why banks need to service their employees as well as their customers to succeed.

01 June 2021

Research

The Future of Digital Banking in the UK 2021

21 May 2021 882 downloads

Company announcement/retail

Metro Bank extends engagement with Backbase

Engagement banking technology provider Backbase today announces it has renewed its partnership with leading UK retail and commercial challenger bank Metro Bank.

05 May 2021

Company announcement/retail

Backbase forms partnership with Zafin

Leading engagement banking platform provider Backbase announces today that it has partnered with Zafin, the global leader in SaaS cloud-native product and pricing solutions for banks, to integrate Zafin’s relationship-based product and pricing capabilities into its Engagement Banking platform.

25 February 2021

Company announcement/retail

National Bank of Bahrain goes live with Backbase-built digital banking platform

Bahrain’s leading local bank National Bank of Bahrain (NBB) announced the launch of its new digital banking platform, built in partnership with banking technology provider Backbase, to support with their digital transformation journey, empower its staff to further deliver improved customer experience, and provide a seamless digital onboarding experience for retail customers.

17 February 2021

Company announcement/retail

Backbase signs BasisBank

Leading Georgian bank BasisBank announces today its partnership with banking technology provider Backbase to power its digital transformation and deliver hyper-personalized experiences to Retail and SME customers.

11 February 2021

Company announcement

Tech CU contracts with Backbase

Tech CU, a leading credit union serving California’s technology community, announced today that it has engaged engagement banking platform provider Backbase to overhaul its members’ banking experience and implement a brand-new digital transformation strategy.

03 February 2021

News/retail

Strong digital sales capabilities lead to big growth benefits for banks - research

Banks with mature digital sales processes achieve far higher growth in deposits and loans than their less advanced rivals, research from vendor Backbase suggests.

26 January 2021

Company announcement/retail

Backbase opens global development centre in Hyderabad

Backbase, the Engagement Banking platform provider, today announced the opening of its Global Development Center (BDC) in Hyderabad, India.

22 January 2021

News/retail

Portugal's CGD picks Backbase for digital overhaul

Portugal's largest bank, Caixa Geral de Depósitos (CGD), has signed up with Backbase to revamp its digital channels.

12 January 2021

Company announcement/retail

DigiBankASIA picks Backbase digital engagement platform

Backbase, a Global Engagement Banking software provider, has been selected by DigiBankASIA to offer its full-stack digital engagement banking platform solution for UNObank.

09 December 2020

Company announcement

Advanzia Bank taps Backbase to release three new mobile apps

European digital bank Advanzia today announces its partnership with digital banking technology provider Backbase, a collaboration that will allow Advanzia to drive digital transformation and optimise customer experience.

24 November 2020