Nice Systems

19 results about this entity

Period: 14 Apr 2008 - 29 Jun 2021

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/regulation

BMO Global Asset Management (Emea) deploys Nice Cloud compliance recording tech

Nice (NASDAQ: NICE), a leading provider of communication compliance solutions, today announced that BMO Global Asset Management (BMO GAM), the global investment manager owned by BMO Financial Group, has deployed Nice’s certified Cloud Compliance Recording solution for Microsoft Teams across its business in Europe, the Middle East and Africa (EMEA) to meet certain regulatory requirements around recording omnichannel communications for regulated employees now working from home.

/cloud

Skipton Building Society takes call centre workforce management to the Cloud with Nice

NICE (Nasdaq: NICE) announced today that Skipton Building Society has selected its cloud-based Workforce Management (WFM) and Employee Engagement Manager (EEM) offerings as a bundled solution for its contact centers.

/security

Nice unveils fraud prevention tool

Nice (Nasdaq: NICE) today unveiled ENLIGHTEN Fraud Prevention, an innovative new solution for automatic and continuous fraudster detection and exposure.

/regulation

Nice gains Microsoft Teams certification for voice recording

NICE (NASDAQ: NICE), a leading provider of financial communication compliance solutions, today announced that its NICE Trading Recording System (NTR) is first to market for compliance recording solutions to be certified under the Microsoft Teams certification program.

/identity

Alfa-Bank deploys Nice tech for customer verification

NICE today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers.

/regulation

Nice integrates with Microsoft Teams for compliance recordings

NICE (NASDAQ: NICE), a leading provider of financial communication compliance solutions, today announced the release of the integration of the NICE Trading Recording System (NTR) and the Microsoft Teams unified communications platform.

/payments

Western Union taps Nice for customer journey optimisation

Nice (Nasdaq: NICE) today announced Western Union, a global leader in cross-border, cross-currency money movement, has advanced customer experience through improved insight into their customer journeys with NICE Nexidia Customer Journey Optimisation (CJO).

/retail

Legal & General introduces Nice virtual attendant robots

Nice (Nasdaq: NICE) today announced Legal & General, a leader in the insurance industry, has selected NICE Robotic Process Automation (RPA) to bring robotic intelligence into their service delivery approach.

Garanti Bank taps Nice for customer analytics

NICE (Nasdaq:NICE) today announced that Turkiye Garanti Bankası A.Ş., Turkey’s second largest private bank, is using NICE’s leading analytics solution to boost efficiency, improve customer satisfaction, and ensure greater regulatory adherence.

Amazon signs up tech firms to financial services cloud programme

Amazon signs up tech firms to financial services cloud programme

Amazon Web Services (AWS) has named a host of tech firms - including Accenture, Nice Systems and Moven - as launch partners for its new financial services competency programme, which is designed to connect cloud customers with trusted tech experts.

Nice upgrades Skype for business recording tech

Nice today announced the release of the latest edition of its recording solution for Skype for Business, which brings the trusted capabilities of Nice recording solutions and unique financial services compliance features to Microsoft’s latest unified communications platform.

Nice and BCG form omnichannel partnership

NICE Systems (NASDAQ: NICE) and The Boston Consulting Group (BCG) today announced a new strategic partnership aimed at helping companies transform their customers' omni-channel experience through the combination of BCG’s world-class strategy capabilities and business insights derived from applying NICE analytics to huge volumes of customer interaction data.

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