Westpac

304 results about this entity

Period: 26 Nov 2004 - 24 Mar 2025

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Westpac puts accessibly at heart of new payments terminal

/inclusion

Westpac puts accessibly at heart of new payments terminal

Westpac is replacing tens of thousands of POS terminals with Android-based devices that use colour contrasts, magnification and audio to assist blind and low vision customers.

/regulation

Westpac slapped with $116 million penalty over Asic charges

Westpac has announced today that it has reached agreement with ASIC to resolve six separate longstanding matters through agreed civil penalty proceedings filed in the Federal Court of Australia.

/retail

Westpac rolls out new banking app to Android users as digital banking reaches record levels

Westpac is bringing its new and improved mobile app to Android customers, as the pandemic continues to accelerate the uptake of digital banking services.

Westpac chief platform officer moves on as BaaS platform goes into production

/people

Westpac chief platform officer moves on as BaaS platform goes into production

Cameron Meindl, Westpac's chief platform officer who has been overseeing the bank's move into the banking-as-a-services arena, has quit after 13 years with the Australian lender.

/payments

Westpac tests zero interest credit card

Westpac has today announced it will launch a new zero interest credit card ‘Flex’ later in the year to provide customers with more flexibility and control in managing their money.

/retail

Westpac consults employees on plans to restrict office access to double-jabbed staff

Westpac Group is today commencing consultation with its Australian based employees ahead of introducing a requirement for employees to be fully vaccinated against COVID-19 to attend a workplace.

CommBank implements AI tool to root out abusive messages in transaction fields

/payments

CommBank implements AI tool to root out abusive messages in transaction fields

Commonwealth Bank of Australia is implementing artificial intelligence technology and machine learning techniques to detect serial abusive behaviour in transaction descriptions within the CommBank App and Netbank.

/retail

Westpac accredited as data recipient under Open Banking

Statement from Chris de Bruin, Chief Executive, Consumer & Business Banking, Westpac Group

Westpac extends digital gambling block feature

/payments

Westpac extends digital gambling block feature

Westpac has extended its digital gambling block feature to two million debit card customers of its St George, BankSA and Bank of Melbourne subsidiaries.

/retail

Westpac continues branch tech upgrade with rollout of MS Teams Calling

Westpac has taken the next step in its ongoing strategy to modernise underlying infrastructure and improve service to customers during COVID, with a complete rollout of Microsoft Teams Calling to all its branches around the country.

Australian fintechs rail against ‘de-banking’ practices

/regulation

Australian fintechs rail against ‘de-banking’ practices

During a Senate inquiry into “Australia as a Technology and Finance Centre” representatives from three fintech firms criticised Australian banks for their ‘de-banking’ practices, which tend to hit those involved in the crypto sector particularly hard.

Westpac rolls back offshore outsourcing for customer facing contact roles

/retail

Westpac rolls back offshore outsourcing for customer facing contact roles

Westpac has brough over 1000 jobs back to Australia following a commitment in 2020 to roll back offshoring of customer facing contact roles.

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