Royal Bank of Scotland

397 results about this entity

Period: 23 Oct 2006 - 13 Apr 2023

/payments

RBS introduces ‘immediate release’ approach to help lessen impact on bank's suppliers

To support suppliers' cashflow during this time, RBS has changed its approach to paying suppliers by moving all UK and RoI supplier payments to immediate release until 30 June.

/retail

Lloyds Banking Group opens dedicated call line for vulnerable customers and NHS staff

Lloyds Banking Group has introduced a dedicated phone line for customers over the age of 70 and NHS workers as it deals with a spike in calls from concerned customers.

/payments

Royal Bank of Scotland releases first polymer £20 note

The note, which features the image of historic Scottish entrepreneur Kate Cranston, is the bank’s first new £20 in 23 years and the first Scottish note of its denomination to feature a woman other than the Queen on its face.

/retail

Monzo and RBS to allow customers to monitor credit score for free

UK banks Monzo and RBS are to enable customers to check their approval ratings for loan applications by looking up their credit score for free through the mobile banking app.

Bailed-out RBS to rebrand as NatWest

Royal Bank of Scotland is calling time on its recent checkered past, rebranding as NatWest and setting out new goals to become a 'purpose-led bank' focused on enterprise, learning and climate.

Bó chief to leave RBS - Sky News

The chief executive of Royal Bank of Scotland's recently launched digital offshoot Bó is leaving the firm, according to Sky News.

/security

Banks currency services knocked out by Travelex ransomware attack

Several of the UK's largest banks have been forced to stop offering customers foreign currency services as a result of the ransomware attack on Travelex.

NatWest and RBS down, infuriating Black Friday online shoppers

With Black Friday sales underway, bargain-hunting customers of RBS and NatWest have been frustrated by a spate of online and mobile crashes disabling access to accounts.

Danske bank hires RBS digital chief as group COO

Danske Bank A/S has appointed Frans Woelders as Group COO and member of the Executive Leadership Team with overall responsibility for Group Services and Group IT.

NatWest's Bó forced to fend off fraudsters in early days

Bó, NatWest's new app-based bank has been actively targeted by fraudsters within weeks of its public launch.

UK banks suffer five IT glitches a week according to Which?

The UK's banks experience five IT failures a week according to analysis by Which? with RBS and Santander the worst sufferers.

/cloud

Former RBS CX expert John Ing joins ECS

Enterprise-native UK digital transformation consultancy and IT services business ECS has appointed John Ing, a pioneer and disruptor in the UK financial services contact centre market, as Customer Experience (CX) Product Owner.