397 results about this entity
Period: 23 Oct 2006 - 13 Apr 2023
News
The Royal Bank of Scotland has blamed Tesco for a technical glitch which has seen some customer cards locked after being used at the supermarket's petrol stations.
03 January 2014
Long-suffering customers of Ulster Bank have been hit by the latest in a series of IT glitches that have disrupted online services at the Royal Bank of Scotland subsidiary.
12 December 2013
NatWest customers were locked out of online banking services for the second time in a week, as the accident-prone UK bank fell victim to a Distributed Denial of Services attack.
06 December 2013
On the day it was fined EUR725 million by the EU for rate rigging, Deutsche Bank has confirmed that it has banned traders from using chat rooms, which have proved a fruitful hunting ground for regulators sniffing out market manipulation.
04 December 2013
RBS chief Ross McEwan has admitted that the bank has failed to invest properly in its IT system for decades after customers were left unable to access their money or pay for goods on Cyber Monday.
03 December 2013
Its reputation in the gutter, the Royal Bank of Scotland has embarked on an aggressive, proactive social media programme designed to help win over disgruntled customers.
26 November 2013
Barclays, The Royal Bank of Scotland and Citigroup have banned traders from using chat rooms in the wake of a series of scandals over manipulation of bank interest rates, according to the Financial Times.
22 November 2013
Finextra TV
Simon Newstead, head of market engagement at RBS, talks about the importance of harmonising the payments market and the role regulation plays in this.
08 October 2013
HSBC is Britain's most engaged bank on social media, using the likes of Twitter and Facebook to provide prompt customer service, according to research from IMGroup.
27 September 2013
NatWest and RBS have been crowned the UK's most secure online banking providers by consumer group Which?, with Santander ranked bottom of the pile.
26 September 2013
Global non-cash payment volumes continue to surge, with more than 333 billion transactions in 2012 as cards and mobile services grow in popularity, research from Capgemini and RBS suggests.
16 September 2013
The Royal Bank of Scotland (RBS) has selected CGI Group for the provision of a 'one-stop-shop' for its Sepa migration.
30 July 2013
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