439 results about this entity
Period: 17 Nov 2004 - 11 Sep 2024
News
Royal Bank of Scotland (RBS) and its NatWest and Ulster Bank subsidiaries have been hit by "technical issues" that have left customers unable to access online services.
21 June 2012
The Financial Services Authority has fined Royal Bank of Scotland and its NatWest unit a total of £2.8 million for failing to deal properly with customer complaints.
11 January 2011
A laptop repair engineer caught trying to hack into the bank account of an undercover Sky News reporter after stealing login details from her machine, has been sentenced to nine months in jail.
06 August 2010
The Co-operative Bank has topped a review of how well UK retail financial services Web sites sell services and products, with Yorkshire Bank bottom of the pile.
17 June 2010
HSBC has come under fire from the former head of innovation at rival Lloyds TSB for failing to offer a retail mobile banking service.
11 May 2010
Customers that see dodgy transactions on their cards and want to get their money back from the bank should skip the usual complaints procedure and sue, according to renowned Cambridge payments security expert Ross Anderson.
30 March 2010
Natwest's online customers have been left fuming after technical issues slowed the bank's system to a snail's pace.
26 February 2010
The Co-operative Bank and Nationwide outperformed rival UK banking Websites in an accessibility study conducted by Keynote Research.
25 February 2010
NatWest Visa debit card holders have been unable to make payments to Egg credit cards via the latter's Web site for over two months because of a database glitch.
29 January 2010
UK consumer group Which? has accused Abbey and Halifax of employing poor online security measures, leaving customers vulnerable to fraud.
27 August 2009
UK wireless telco O2 has set up a personal finance unit and launched two pre-paid cards as it looks to tap into the burgeoning mobile banking market.
15 July 2009
Monilink, the UK mobile banking network launched by Morse spin-off Monitise and VocaLink, says it processed over one million account enquiries in October as customers feeling the economic downturn keep a watchful eye on their money.
11 November 2008
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