Nationwide

239 results about this entity

Period: 20 Jul 2005 - 02 Dec 2024

Banks censured for dumping customer data in bins

The UK's Information Commissioner's Office (ICO) has found 11 financial institutions in breach of the Data Protection Act after they dumped customers' personal details in outdoor bins.

FSA fines Nationwide for security breach

The Nationwide Building Society has been fined £980,000 by the Financial Services Authority after an investigation into the theft of a company laptop from an employee's home last year exposed failings in its information security.

Nationwide under fire over stolen laptop

More than 11 million customers of the Nationwide building society have learnt that they may have been exposed to fraud after an employee's laptop was stolen in a domestic burglary three months ago.

HSBC adds ATMs to phone kiosks

British banking group HSBC has teamed with BT to launch the first of 50 free-to-use ATMs that are attached to telephone kiosks.

UK banks' online sales efforts fall flat

While financial services firms encourage consumers to apply for products via the Web, none of the UK's top six banks and building societies provide site visitors with strong content and functionality for researching and applying for credit cards, according to a new report by Forrester Research.

Nationwide teams with BT to add free ATMs to phone kiosks

UK building society Nationwide has partnered with BT to introduce the first of a series of free-to-use ATMs that are attached to telephone kiosks.

UK backlash against offshore call centres brews

A corporate UK backlash against offshoring call centre operations could be brewing after energy supplier Powergen said it was pulling the plug on its call centre operations in India and bringing the jobs back to the UK.

Link takes tough line with ATM fee-chargers; rejects calls for clearer signage

The UK's Link Interchange Network says it has fined ATM operators that have failed to comply with its new rules on signage for fee-charging cash machines, but it has rejected proposals from high street banks for machines to display clearer colour-coded signs.

ATM fees to hit £250m in 2006

UK bank customers will pay £250m to withdraw their own money from fee-charging cash machines in 2006, according to a report released by the Nationwide Building Society which shows there has been a 16% increase in the number of fee-charging ATMs during the past year.

Nationwide introduces clearer signs for free ATMs; Cardpoint cashes in

The UK's Nationwide Building Society says it is introducing new clearer signage across its free-to-use cash machines to make it easier for consumers to tell which ATMs impose charges. The move follows news from independent ATM operator Cardpoint that it had seen higher than expected profits from 275 formerly free-to-use ATMs it acquired from HBOS last year.

Government under fire over fee-charging ATMs

The UK government is under fire from consumer groups after saying it welcomes the rising number of fee-charging ATMs across the country and dismissed the threat to free machines.