HSBC

692 results about this entity

Period: 17 May 2007 - 18 Oct 2024

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UK Web banks come out top for customer satisfaction - study

UK Web banks come out top for customer satisfaction - study

The UK's direct banks are outperforming their high street rivals when it comes to customer satisfaction, according to a survey conducted by consumer group Which?

HSBC to roll out Aperture Vista for data centre management

HSBC to roll out Aperture Vista for data centre management

British banking group HSBC is implementing a data centre management system from Connecticut-based Aperture Technologies across its global facilities.

HSBC and Barclaycard talk up 'green' initiatives

HSBC and Barclaycard talk up 'green' initiatives

In the latest in a series of environmental initiatives by banks in the UK, HSBC has added a 'green option' on its current account which will allow customers to opt out of receving paper-based bank documents, while Barclaycard has launched the Breathe credit card which offers environmentally friendly shopping incentives to cardholders.

Experian buys majority stake in Brazilian credit bureau Serasa

Experian buys majority stake in Brazilian credit bureau Serasa

Credit information agency Experian has acquired an initial 65% stake in Serasa, a bank-owned credit bureau based in Brazil, for $1.2 billion.

Channel management big challenge for banks - Booz Allen Hamilton

Channel management big challenge for banks - Booz Allen Hamilton

The majority of customers still prefer to do their banking and buy financial products at branches because of poor performance of Internet and telephone channels, according to a global retail banking study conducted by management consulting firm Booz Allen Hamilton.

HSBC sees surge in online sales

HSBC sees surge in online sales

Online sales at HSBC increased by 55% in 2006 as more personal and business customers tuned into the benefits of banking on the Web.

HSBC to pilot Visa contactless payments cards

HSBC to pilot Visa contactless payments cards

British banking group HSBC is launching a UK trial of Visa's contactless payment cards ahead of a public launch later this year.

HSBC defends two factor authentication opt out

HSBC defends two factor authentication opt out

HSBC has defended its decision not to follow other UK banks in rolling out handheld chip and PIN devices to its Internet banking customers, saying its existing monitoring procedures and customer education initiatives are already effective in detecting and preventing fraud.

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