First Direct

70 results about this entity

Period: 24 Apr 2007 - 28 Feb 2025

First direct goes native with iOS and Android apps

first direct is launching two new ‘native’ Apps specifically designed and built inhouse for iOS and Android customers.

First Direct launches native apps

first direct is launching two new ‘native’ Apps specifically designed and built inhouse for iOS and Android customers.

Upstart Atom displaces First Direct as UK's most recommended bank

For the first time since launch in 1989, First Direct has been displaced as the most recommended UK bank by digital-only entrant, Atom Bank.

First direct crowdsources product ideas

UK digital bank first direct has launched an online platform where customers can get directly involved in helping the HSBC unit develop new products and services.

Android Pay launches in the UK

Google's Android Pay has launched in the UK, enabling millions of Brits to make contactless instore and in-app payments with their handsets.

First Direct and HSBC launch sign language video service

HSBC and first direct are launching a British Sign Language Video Relay Service (VRS) in the UK.

More banks join Paym

UK bank-backed mobile payment service Paym has confirmed that 20 new institutions have signed up to use the service, with first direct the first into production with a live roll-out.

First direct tops customer service charts - Which?

First direct, a bank that has no high street branches but still manages to make its customers feel valued, is the top-rated brand for customer service in the UK, according to a survey by consumer champion Which?

First direct makes high street debut

UK online and telephone bank first direct is to make its debut on the high street with its own branded ATMs.

Mobile overtaking PC as channel of choice for first direct customers

Mobile visits to the website of first direct are to set to overtake desktop log-ins as consumer enthusiasm for banking-on-the-move picks up speed.

Metro Bank founder to launch digital bank; recruits first direct's Mullen

Metro Bank founder Anthony Thomson has recruited first direct chief Mark Mullen to head a new UK digital bank.

UK banks sign up to Zapp mobile payments

Five major UK financial services firms have committed to rolling out mobile payments technology from Zapp, enabling customers to make in-store and online purchases from within their banking apps.