Bank of Scotland

35 results about this entity

Period: 29 Sep 2006 - 13 Sep 2024

Bank of Scotland commits to polymer banknotes

Bank of Scotland today announced that its next £5 and £10 banknotes will be printed on polymer, and the first of these will be issued this November to celebrate the bank’s partnership with BBC Children in Need.

More UK banks to roll out Visa online wallet

Visa has signed four of the UK's largest banking brands for the full-scale commercial roll out of its V.me digital wallet for online shopping.

UK's Paym P2P mobile payments service set for 29 April launch

Person-to-person mobile payments service Paym will be rolled out by Britain's banks at the end of this month.

UK banks gear up for launch of Paym P2P mobile payments service

The person-to-person mobile payments service being prepped by Britain's banks for a launch later this year has been christened Paym.

TSB chief uses Twitter to blame HP server for IT meltdown

The CEO of TSB Bank has blamed an HP server failure for the meltdown which left Lloyds Banking Group customers unable to use debit cards and cash machines for several hours yesterday.

Bank of Scotland streamlines app login

Bank of Scotland has revamped its mobile app in a bid to make logging in a hassle-free three click process.

UK's first online banking service Homelink hits 30

30 years after the launch of Homelink, the UK's first online banking system, software house Intelligent Environments is setting its sights on the future of digital financial services by developing a smartwatch app.

HSBC tops UK bank social media customer service table

HSBC is Britain's most engaged bank on social media, using the likes of Twitter and Facebook to provide prompt customer service, according to research from IMGroup.

Bank of Scotland fined for faxing customer details to wrong numbers

The Bank of Scotland has been hit with a £75,000 fine for repeatedly faxing customers' account and personal details to the wrong recipients.

FSA fines Bank of Scotland over costly legacy computer lash-up

The Financial Services Authority (FSA) has fined Bank of Scotland (BOS) £4.2 million for computer system failures which meant it held inaccurate mortgage records for 250,000 of its customers. As a result of the failings, the bank mistakenly made £20.4 million in goodwill payments to some customers who did not deserve the cash bonanza.

Lloyds Banking Group and Co-op customers hit by systems glitches

Large numbers of Brits have been unable to access their accounts online and withdraw cash from ATMs after separate systems problems at Lloyds Banking Group and the Co-operative Bank.

Halifax, Bank of Scotland face customer backlash after Lloyds online merger hiccup

Millions of Halifax and Bank of Scotland customers have been unable to gain full access to their online accounts after a 'big bang' integration with the Lloyds Internet platform over the weekend.