Temenos - News, Articles & Research

Finextra TV/ai

AI, the Mechanism for Anticipating Customer Needs

Join FinextraTV at the Temenos Community Forum 2024 as Arun Thallapelly, Global Head of BSG, Temenos and Tielman Walters, Chief Technology Officer, Barko survey how digital innovation is helping banks make key connections with customers. Considering the wealth, facets and magnitudes of data available to financial institutions, the discussion taps into how effectively leveraging this data could provide banks with a detailed picture of how a customer currently behaves and would behave in the future. Organisations now need to anticipate needs in a much more effective way and AI is the tool to utilise to achieve this. AI can help precisely understand what the next step of the user journey will be and in turn, products and usability can be enhanced.

05 July 2024

Company announcement/retail

Tech Mahindra taps Temenos to offer core banking service specifically designed for EMIs

Temenos (SIX: TEMN) today announced it has signed an agreement with Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions, for Tech Mahindra to provide a core banking offering on Temenos SaaS specifically designed for Electronic Money Institutions (EMIs) in the UK and Europe.

02 July 2024

Finextra TV/payments

Customer Intimacy, Generative AI and Data Models

Join FinextraTV at the Temenos Community Forum 2024 as William Moroney, President International, Temenos and Izzidin AbuSalameh, Group COO, Capital Bank of Jordan, speak about the biggest challenges facing the banking industry today. Despite substantial progression over the last two decades, the pair explore how customer intimacy through digital interactions must be prioritised as the sector is moving towards reducing branches. With this mapping of digital customer journeys, the onset of AI and generative AI has meant that banks are increasingly being encouraged to allow machines to do the thinking internally. This drives a larger issue where legacy technology is unable to support the demands of high traffic digital solutions - the conversation reveals some potential options for banks.

01 July 2024

Finextra TV/payments

Why Flexibility is Paramount to Core Banking Transformation

Join FinextraTV at the Temenos Community Forum 2024 as Rodrigo Silva, Executive Vice President, Americas, Temenos, and Charles Kim, EVP & CFO, Commerce Bank, explore the path towards digital transformation and the challenges that both organisations had to overcome. The duo delve deep into the journey undertaken to update 30+ year old core banking systems across the business because they no longer met the bank's needs, due to their inflexibility. Starting with customer service and deposit systems, they highlighted that the next stage of the process was to transform private banking and lending, where flexibility was needed when underwriting loans. Core banking transformation can also support the wealth segment, where there is more complexity and compliance needs to be kept pace with.

28 June 2024

Finextra TV/retail

Retail banking: Key trends and next steps in digitalisation

Join FinextraTV at the Temenos Community Forum 2024 as Robert Wint, Senior Product Director, at Temenos, and Lorenzo Villa, Head of Touchpoints at Credem, discuss how to engage customers in the digital age of mobile banking. Focusing on open banking, the conversation highlights financial wellness and GenAI as key trends in the retail banking space, and delves into how digital channels are expanding and how banks should proceed with digital onboarding.

27 June 2024

Finextra TV/payments

Core modernisation of large banks: Facilitating cultural transformation

Join FinextraTV at the Temenos Community Forum 2024 as Mark Yamin-Ali, Managing Director, Europe at Temenos, and Jitka Haubová, COO at Komerční banka, outline next steps in modernisation for large banks. With banks facing increasing pressure from regulators and customers to modernise their legacy infrastructure, facing risk if they do not comply, the conversation highlights how successful transformations into new digital banks can be made- pinpointing cultural reorganisation as a key step in the process.

26 June 2024

Company announcement/retail

Canada’s Haventree Bank selects Temenos

Temenos (SIX: TEMN), the banking software company, today announced that Haventree Bank, a federally regulated Schedule 1 bank in Canada, has selected Temenos to support its digital transformation and business growth.

26 June 2024

Finextra TV/payments

Open banking services to expand into corporate and business banking

Join FinextraTV at the Temenos Community Forum 2024 as Kanika Hope, Chief Strategy Officer at Temenos, explores the potential of open banking in corporate and business banking. We discuss the differences between corporate and retail and what is needed from open banking services, specifically Open APIs, to navigate the complexity of corporate banking and make the sector more dynamic, and highlight how the role of SMEs in the banking ecosystem has evolved with the rise in fintechs.

25 June 2024

Finextra TV/wealth

Private Banking: Today’s Needs and Expectations

Join FinextraTV at the Temenos Community Forum 2024 as Shabi Shafei, IT Lead, ABN Amro & Marlou Jenniskens, Managing Director, Digital Wealth Products, ABN Amro, explore how the private banking landscape is changing and with that, banks like ABN AMRO are adapting their products and offerings to ensure they are meeting these shifting expectations. These altering needs are also resulting in changes in how banks leverage technology and collaborate with providers to meet goals.

20 June 2024

Finextra TV/ai

Banking with Responsible and Generative AI

Join FinextraTV as we talk with Ermes Dajko, Senior Cloud Solutions Architect at Temenos, about the transformative impact of generative AI in banking. Discover how Gen AI is revolutionising decision-making processes with practical use cases. Ermes also delves into compliance strategies, discussing how banks can ensure responsible AI usage while navigating regulatory requirements. Learn how banks are leveraging Gen AI to enhance customer experiences and stay ahead in the competitive financial landscape.

19 June 2024

Finextra TV/devops

How banks can deploy software solutions faster

Join FinextraTV at the Temenos Community Forum 2024 as Ross Mallace, Global Head of SaaS, Temenos, explains what Temenos Enterprise Services are and how the recent launch will help banks to overcome numerous industry-wide challenges. To keep pace with their competitors, financial institutions will need to rapidly launch new business lines or progressively modernise their legacy systems at a faster time to market, enable growth and quickly deliver value. By providing organisations with a build and test environment, banks can launch a Minimum Viable Product (MVP) and get a headstart in the race to innovate.

18 June 2024

Finextra TV/security

How to manage the key risks of cloud migration

Join FinextraTV at the Temenos Community Forum 2024 as Colin Jarrett, Chief Security & Risk Officer, Temenos dives deep into the main security and risk considerations for banks when moving to the cloud or SaaS. The conversation then moves on to how banks can best overcome these obstacles and how technology providers can help financial institutions meet security and risk requirements.

14 June 2024