2 results about this entity
Period: 06 Jun 2005 - 26 Jun 2007
News
The majority of financial firms are failing to provide adequate online customer services to their clients, according to a study of 72 US financial institutions commissioned by IBM and CRM vendor Kana Software.
26 June 2007
US bank Wachovia is using technology from Kana to enable its mortgage customers to chat online with a loan counsellor when completing online applications.
06 June 2005
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