Latest opinions that Ritesh Jain has shared on Finextra

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Ritesh Jain

Founder

Infynit / Former COO HSBC

Member since

30 Dec 2022

Location

London

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Ritesh's opinions

Who Owns AI’s Mistakes? The Accountability Dilemma!

In my recent engagements with industry leaders, students, and AI practitioners, one question keeps surfacing: "If AI makes a mistake, who is responsible?" It’s a critical question—one that defines the future of AI governance, risk, and trust. Some argue that AI is just a tool, shifting responsibility to the user. Others counter that busin...

06 February 2025 /ai Artificial Intelligence

The Mental Health Paradox: Progress at the Cost of Well-Being

The Hidden Costs of Modern Living Mental well-being is the foundation of a fulfilling life, yet modern society is eroding it at an unprecedented rate. With the rise of digital distractions, toxic work environments, and the erosion of family bonds, the world is facing a silent mental health crisis. While technology and economic progress have transfo...

06 February 2025 /people /predictions The digital Chasm

The BNPL Boom: The Good, The Bad, and The Regulatory Challenge

In the summer of 2022, a young marketing executive in London, eager to revamp her wardrobe, clicked “Pay in 4” at checkout. The process was seamless—no credit check, no hassle, and most importantly, no immediate cash outflow. Fast forward six months, she found herself juggling payments across three different BNPL providers, struggling to keep up a...

05 February 2025 /payments /startups Fintech

The AI Era: Why Contextualising and Applying Knowledge Matter More Than Having It

In the late 1990s, Garry Kasparov, one of the greatest chess grandmasters of all time, lost to IBM's Deep Blue. It was a defining moment that signalled the beginning of an era where machines could outperform humans in raw computation. Today, AI chess engines can beat the best players in the world, but interestingly, human-AI hybrid teams still out...

03 February 2025 /ai /predictions Artificial Intelligence

Digital Infrastructure in India: Building the Foundation for a Viksit Bharat

A few years ago, I visited a remote village in Madhya Pradesh (MP) , my home state, where digital payments were unheard of. The local grocer, reliant on cash and handwritten ledgers, now proudly accepts UPI transactions via QR codes. This transformation is not isolated; it exemplifies India's digital revolution, empowering millions. The journey, h...

01 February 2025 /people /predictions The digital Chasm

HSBC’s Strategic Retreat: A Bold Pivot or a Risky Gambit?

Yesterday, I came across a fascinating piece of news: HSBC, the banking giant with a 159-year legacy, is exiting parts of its investment banking business in the UK, US, and Europe. Specifically, the bank is stepping away from equity capital markets (ECM) and mergers and acquisitions (M&A) outside of Asia. This move feels less like a retreat an...

29 January 2025 /markets /predictions Banking

Digital Wallets in a Tokenised World: The Future of Financial Identity

Yesterday, I engaged in a thought-provoking discussion with Charles Orton-jones and Sam Boboev during a session on the evolution of digital wallets session in FintechTalk What began as an exploration of their role in payments quickly expanded into a broader conversation on their future as gateways to digital identity, tokenized assets, and decentr...

29 January 2025 /payments /identity Fintech

DeepSeek-R1: Redefining AI Innovation and Transforming Global Dynamics

Artificial intelligence (AI) has long been a battleground for technological supremacy, dominated by a few powerful players. The arrival of DeepSeek-R1, a revolutionary large language model (LLM) developed in China, marks a pivotal shift in this landscape. Unlike the resource-intensive, proprietary systems pioneered by US-based giants like OpenAI an...

27 January 2025 /ai Artificial Intelligence

Customer Experience is Not Part of the Game, It’s the Game!

There’s a phrase I’ve come to live by: “Customer experience is not part of the game; it’s the game.” In today’s world, where products and services can be easily replicated, the real differentiator is how businesses treat their customers. It’s not just about solving problems—it’s about how they make people feel during those moments of need. I learn...

24 January 2025 /people /startups Fintech

The Global Shift in FinTech Funding: A Deep Dive into 2023 vs. 2024

The fintech sector has undeniably undergone a transformative period over the past year. After a booming few years, 2023 presented challenges for fintech funding, with significant drops in key markets like the US, UK, and India. However, in a surprising twist, Europe has proven resilient, marking a 10% rise in fintech funding during 2024. Let me ta...

23 January 2025 /startups /markets Fintech

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