Nice post. I also read recently about a pilot in which a bank used RFID tags on shipping containers. As and when the consignment crossed a gantry, an update was posted automatically on a blockchain-based Supply Chain Finance system. So far, the consignment sighting step, which is an integral part of the SCF chain, has been done manually. High time we used technology to nudge it past the era of physically sighting camels!
On a side note, your 2/98% example is interesting. I've a bit of payments background. High touch payments have been digitized for 10+ years. Surprisingly, they still have 1-2% error rate, which also entails considerable manual repair costs. This is likely due to inherent design flaws in the payment flow architecture and / or operational mistakes driven by inferior CX in the payments processing systems. IMHO, SCF digitization should avoid repeating similar mistakes.
08 Dec 2016 11:20 Read comment
No, I won't use GoldCoin. Because I'd be better off with BitCoin and gold.
As for transacting, BitCoin already enjoys greater ubiquity compared to "yet another virtual currency" like GoldCoin. That GoldCoin is backed by gold doesn't really matter to me. All I need from my currency is the power to transact i.e. of being exchanged for some desired product or service. BitCoin - and half a dozen other virtual currencies - are miles ahead of GoldCoin on that count.
As for storing wealth, I'd prefer gold itself. When a nation's legal tender can be declared illegal by half a dozen leaders overnight - rightly or wrongly is besides the point - I'd prefer to hold my wealth in a form whose value can't be decided on the whim of a few people but is widely acknowledged by a vast majority of people. I'd certainly not want to hold it in yet another virtual currency like GoldCoin that can vanish in seconds because of a bug in some software.
06 Dec 2016 15:42 Read comment
If different fraud detection systems at different banks can cause the observed difference in "hackability between the two cards, then, IMHO (a) it's a bit irresponsible to tag the hackability difference by V / MC; and (b) a bit naive to select two such banks in the first place for conducting this test.
If anyone from the testing team needs any tips on finding a single bank that offers both V and MC cards and manages both of them on the same card management and fraud detection systems, they can feel free to contact me.
06 Dec 2016 10:51 Read comment
Why is this study silent on the time taken to crack the cardholder name? I don't know too many websites that allow an online card payment to go thru' without that piece of info.
05 Dec 2016 18:35 Read comment
People say UBER is the world's largest taxi company and it doesn't own a single cab. But UBER says it's not a taxi company but a tech company. Remains to be seen how many fintechs want to get a license to become a bank when they can enjoy much higher valuations as a tech company.
05 Dec 2016 16:53 Read comment
Nice post. At least the part that I could understand! From which I wish I could "unprofessionalize" myself and become a "professional amateur". The professional looks at the consequences of bursting of the bubble and stays away. The amateur can't predict the end of the bubble and jumps in headlong, mostly with disastrous consequences. It's only the rare "professional amateur" who makes fortunes from growing bubbles by knowing exactly when to get in and when to get out.
02 Dec 2016 10:26 Read comment
Maybe STRIPE's vision on 3DS has deeply impressed its investors?
"At Stripe we've so far opted not to support 3D Secure since we believe the costs outweigh the benefits." More at https://support.stripe.com/questions/does-stripe-support-3d-secure-verified-by-visa-mastercard-securecode.
01 Dec 2016 19:08 Read comment
I totally agree with the sentiments expressed by the cross-industry letter. After years of mandating strong authentication, the Indian regulator seems to have realized that the friction posed by 2FA is a bigger conversion killer than any comfort feeling delivered by greater security. As a result, it has prioritized convenience over security by waiving the 2FA mandate in its recently-published specs for Recurring Payments. It has also allowed instore / card present transactions below INR 1000 to happen without PIN. I'm sure these measures will boost digital payments in India - even without counting the boost given by the recent #CurrencySwitch measure. Against this backdrop, I can't help feeling that EBA is going back in time.
28 Nov 2016 17:49 Read comment
I thought Visa recently told Europe to be ready for strong authentication via 3DS (Source). Now it's protesting strong authentication proposed by EBA. Maybe it's only me but there seems to be a contradiction.
23 Nov 2016 09:04 Read comment
Yes, there's an alternative to a mobile digital engagement strategy and it's called human being. More in the highlighted passage of my blog post titled "Secret of Survival of Bank Branches": http://qwt.io/s_ketharaman/ZWMp
IMO, engagement is not hoping that "By providing users with the ability to check their balance through their mobile", they'd "apply for loans and finance through their mobiles too." - it's making it happen. And, when it comes to making things happen, human beings can't be beat, at least not with the current state-of-the-art of digital technologies. As HBR says, "... financial services firms find that a human being is often the best channel for delivering offers."
22 Nov 2016 17:54 Read comment
Guillaume PousazFounder and CEO at Checkout.com
Devin RedmondFounder and CEO at Theta Lake
Olivier NovasqueFounder and CEO at Sidetrade
Aron AlexanderFounder and CEO at Runa
Roman EloshviliFounder and CEO at XData Group
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