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May not be unique - but nonetheless a good thing in current circumstances. And there appears to no covert customer acquisition angle to undermine the good intentions. 

From a tech perspective, interesting NatWest has moved more or less as quickly as Starling. You'd think they'd have more legacy to overcome.

Good news for Yapily. Well done.

Anecdotally, I'm hearing that deals are separating into two streams. Anything in progress is getting pushed over the line to completion - there's a couple more closing soon. But anything yet to be significantly advance is getting parked up.

This is a great story. Kudos (no pun intended) to everyone involved.

What else is happening in other countries? 

While this is a measured and appropriate response to the threat of Covid-19. You have to worry whether all of these branches, or any of these branches, will re-open.

Quite aside from the economic pressures on banks and their retail estate, Corvid-19 will force a large scale, sea change in customer behavior that would otherwise have taken a decade to take effect. 

I like this initiative. Well done M-Pesa.

We are seeing lots of ambulance chasing marketing piggy backing on Coronavirus. But this is genuinely helping customers. 

What are other banks and fintechs doing to ease the pain of their customers in relation CORVID-19?

Judging by LinkedIn activity, some of the Tabb team are aiming to bounce back and continue serving the industry.

Good businesses sometimes fail. Good people bounce back.

Well done Anne Boden and Starling for redistributing growth and jobs beyond the SE of England. It makes sense in so many ways.

Errr. The cost / benefit analysis for the UK CMA9 banks is that the regulator won't further shame you, fine you, break you up or shut you down.

There is also a more positive spin on innovating with new services to remain relevant to your customers. But I suspect the first argument is enough.

Responding to A Finextra Member. People working in the industry know certain metrics are for bragging and prove little, while other metrics give a more realistic view. 

Using selective KPIs to create a halo of 'momentum' is one thing, but disagree with your statement: <investors should not complain - Fintechs are beneficial to society and investors should gladly accept not to get information on performance>

‘Investors’ are also owners of the business. They deserve appropriate and accurate information.

Worth watching this video. Highlights some of the bigger implications for society of adopting digital currency. Issues that are often overlooked by crypto evangelists or tech enthusiasts but that need wider consideration and discussion.