ARM, CDO, CDO2, CDS, MBS, Credit card, ATM, compelling mobile wallets - these are few bank-led innovations I can readily think of. Maybe they are not positioned as disruptors of the status quo or whatever but, IMO, going by their track record of generating greater revenues and profits, they are the most superior form of innovation.
In which category - SME, Me2, HiPPO - would you place these innovations? Or, does it really matter?
06 Aug 2015 12:00 Read comment
Let me repeat my comment from a previous post titled Card fraud rises across Europe - ECB:
Does anyone how much extra revenues merchants gained by not being overzealous about security, causing too much friction and suffering from shopping cart abandonment?
Mitigating Fraud Does Not Pay The Bills
05 Aug 2015 14:22 Read comment
Contactless cards and Apple Pay are both based on banking rails. They seek to drive a switch from cash payments, on which a bank earns no interchange revenues, to card payments, on which a bank earns interchange revenues. Cards will be around whether Apple Pay is around or not. But Apple Pay will become pointless if cards are not around. To me, this sounds like the perfect example of a principle-reseller arrangement, with the bank being the principle and Apple Pay, the reseller. Why should banks be worried with this change? The way I see it, banks should be very pleased with it.
05 Aug 2015 11:08 Read comment
Going by my frequent tête-à-têtes with drivers of Ola, Uber's competitor that I use regularly, these loans are the glue that holds this "asset light" model together. Over the past year, Ola has introduced several measures to curtail the initial "honeymoon" phase of drivers e.g. cancel fixed payout, reduce per km rates, adopt a "zero tolerance" policy towards errant drivers, etc. But, drivers tell me that because they have a loan to repay, they have no choice but to continue to operate on the platform.
05 Aug 2015 09:33 Read comment
At least this is one banking IT fiasco that won't be blamed on legacy.
05 Aug 2015 09:17 Read comment
According to this BBC article from BBC, cash is growing, not dying:
So much for the death of cash - it's not only not dying but it's actually growing. All over the world. Even in Sweden and Denmark - "leaders of cashless crusade" as BBC calls them.
04 Aug 2015 16:33 Read comment
Whaaat? During the implementation of FPS at a Top 3 UK bank, the agenda of one meeting was "Death of BACS". The consensus prediction was that FPS would kill BACS three years after its go live in 2008. So many years later, BACS breaks transaction volume records. Hmmm, this just goes to show that these "A will kill B" and "C will disrupt D" kind of dire predictions rarely come true in financial services.
04 Aug 2015 15:52 Read comment
If “It's undeniable that banks have a certain amount of brand capital”, how does it matter if “that's accidental”? While they may keep dropping the toast, maybe in the decades of their existence, banks have mastered the art of dropping it in such a way that it never falls on the buttered side? Which can’t be said for many seasonal fads / “brand brands” despite their “intentional, cultivated” approach towards brand building??
04 Aug 2015 15:44 Read comment
I recently tweeted "I can't understand why so many people pay by debit cards when credit cards offer many more benefits e.g. rewards, deferred payment." Your post answers my question: Maybe because they began their payment journey with debit cards. I used to think it was due to the aforementioned benefits that I’m a credit card freak but, after reading your post, I'm wondering if it was really because I began my (noncash) payment journey with credit card. (When I got my first credit card in c. 1989, there were no ATMs or debit cards in India.)
I agree that habits won’t change easily - voluntarily. But they can be changed by regulation and compelling new offerings. Ever since 3DS / 2FA was mandated for online credit payments in India, I found too much friction in the process and, in a change of habit, moved from card to COD. And when a compelling new product like HDFC Bank’s PayZapp came along, in another change of habit, I moved to mobile wallet.
PS: Since PayZapp uses my existing credit card as the funding source, it could be argued that my move to mobile wallet was merely a return to my credit card habit, just via a different form factor.
04 Aug 2015 15:23 Read comment
"Unite is urging customers to pay tips in cash." Yet another case of high cash-out cost of card payments driving the move to cash, taxi drivers being the first one I'd highlighted in Cash in Hand Is Worth More Than Card In Bush.
04 Aug 2015 13:35 Read comment
Sunil JhambFounder and CEO at WLPayments
Reuven AronashviliFounder and CEO at CYE
Kimmo SoramäkiFounder and CEO at FNA
Todd CroslandFounder and CEO at CoinZoom
Laxmi RamanathFounder and CEO at La Meer Inc.
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