I agree with @AFinextraMember that this specific instance is a "ridiculous gimmick". So are the plethora of mobile wallets in the market. The medical store in my building has been accepting plastic card payments for over a year. He then added PayTM, India's most popular mobile wallet, around six months ago. Then came mVisa via PayZapp around three months ago. Since the announcement of #CurrencySwitch on 8 Nov 2016, he has added support for 4 more mobile wallets in just one week. His storefront is now festooned with stickers for 7 brands of mobile wallets now. It's become very confusing to the average consumer.
But I sometimes wonder if this is just a sign of living in the "frontier" era for mobile wallet technology. Would love to hear from Finextra members if they saw a such a vast array of plastic cards in the early days of plastic cards, from which just a couple of brands - V/MC/AmEx - emerged as the survivors. Is there any reason why the same won't happen with mobile wallets and contactless payment products that seem to be gimmicks today?
18 Nov 2016 17:41 Read comment
For reasons stated by @AFinextraMember, dynamic CVV will effectively rule out this card for "card on file" use cases like Amazon 1-Click and Uber. But it could reduce friction and improve conversion for other use cases where 3DS is currently mandatory, provided regulators / equivalent allow dynamic CVV to replace "conversion-killer" 3DS.
17 Nov 2016 10:14 Read comment
(1) Super-rich behemoths become super-rich by collecting, not refunding, massive fees! (2) On a more serious note, AFAIK, Apple does not collect any fees from the payee / merchant / non-profits. It likely collects fees for Apple Pay transactions from card-issuing banks. (3) As for banks refunding massive fees they do collect from non-profits, see (1) above!
15 Nov 2016 18:09 Read comment
TY for your reply. Yes, I saw the reference to what American Express has done in your blog post. What you've now said in your comment is interesting - can you cite the reference to this 86% / 1000 people research? There are other studies that say overpersonalization doesn't work because it lacks in social proof e.g. P&G / FB ads (https://twitter.com/s_ketharaman/status/774269115057991680). I totally agree that no one likes spam. I also agree that people don't want what's irrelevant to them. I tend to agree that people want things relevant to them. But I'll stop there: Nobody wants stuff only made for them because one of the first things consumers think about when they buy anything is "who else has bought it?" and market-of-1 tailor made offers don't make the cut.
11 Nov 2016 18:59 Read comment
Can you cite any evidence that consumers really want / accept targeted offers of financial products? In Banks Will Know Chipotle Is Going Bankrupt Before Chipotle, I've cited anecdotal evidence that they don't.
10 Nov 2016 17:51 Read comment
Nice post. I recently ditched Amazon after 15+ years and bought from a competitor. The competitor has been wooing me for 5+ years with special offers. I hadn't budged. End of the day, I made the switch when I felt cheated on a recent occasion when I was trying to buy something from Amazon. Moral of Story: It's for a big brand to lose a customer. I think this is valid for both B2C and B2B.
02 Nov 2016 16:49 Read comment
Many of these are imaginary advantages of UK staying inside EU / disadvantages of UK exiting EU. Like I said here before Brexit, Fintech faces many more serious challenges than what Brexit can cause. Recent post-Brexit reports seem to be Exhibit-A for what I said.
Brexit be damned: UK fintech weathering the storm
02 Nov 2016 16:38 Read comment
Looks like UK consumers are finally tired of hearing the call center hold music!
Gain Social Media And Lose The Call Center Hold Music.
02 Nov 2016 12:57 Read comment
"However, the machines will not accept Bitcoin as payment for tickets." Reminds me of a leading electronics chain in Germany. It launched a cobranded credit card for branding but wouldn't accept it at its own stores!
31 Oct 2016 16:28 Read comment
@DavidGodfrey + 1.
While I'm happy for banks to operate like banks, their marketing can surely benefit by operating like tech marketing - going by the significantly greater awareness and buzz enjoyed by Venmo, PayTM and other competing offerings from the tech industry.
31 Oct 2016 11:16 Read comment
Guillaume PousazFounder and CEO at Checkout.com
Derek RogaFounder and CEO at EQUIIS Technologies Switzerland AG
Pierre-Antoine DusoulierFounder and CEO at iBanFirst
Federico BaradelloFounder and CEO at Finalis
Ian DuffyFounder and CEO at Accelerated Payments
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