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Ketharaman Swaminathan

Founder and CEO
GTM360 Marketing Solutions
Member since
17 Apr 2009
Location
Pune
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Followed by John Sims, Martha Boyle and 5 others you follow
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Ketharaman's comments

clear
WannaCry ransomware: Indian banks told to update ATM software

I haven't used ATMs in Switzerland for a while but, when I last used them, different banks supported different feature sets on their ATM estate. I remember that only UBS ATMs supported cross-border remittance. I wonder how a unified interface for ATMs of all banks will support differentiation by different bank's ATMs. The issue is many more times relevant in India where ATMs have been supporting a very wide of functionality including bill payments, temple donations, train and event ticketing, and so on, for 15+ years. While security is important, I hope they don't throw the baby out with the bathwater by sacrificing bank-specific differentiaton for the sake of security. The last time they did it for online payments by mandating 2FA, it led to so much friction and caused so many failed payments that many people - including me - who were using credit cards for online shopping earlier switched to Cash on Delivery.

19 May 2017 15:54 Read comment

How banks can learn the lessons of BlackBerry

Yet another post that confuses a company for an industry. Yet another post that banks will ignore precisely for that reason. After trying it for 5+ years and finding that it didn't work, wannabe disruptors have themselves stopped chanting the disruption mantra and have now started chanting the bank-fintech partnership mantra. But, alas, that won't stop posts like this.

18 May 2017 17:44 Read comment

WannaCry ransomware: Indian banks told to update ATM software

I'm not alone.

17 May 2017 18:33 Read comment

Assess: Why Cloud?

Once they get over their security concerns, customers will get the cloud cost shock and realize that cost saves by moving to the cloud are illusory. https://twitter.com/s_ketharaman/status/856847998118187009

17 May 2017 17:42 Read comment

DrnkPay app blocks credit cards if you've had too much to drink

I hope this is one of those breakthrough ideas that sounds harebrained at first. On a side note, whatever happened to MasterCard inControl, which was supposed to do something like this but for many more merchant categories? Seven years ago, I began my blogging on Finextra with the following post on credit cards that stop you from spending:

Credit Cards Come A Full Circle

17 May 2017 17:31 Read comment

European banks lobby Commission to push ahead with screen scraping ban

@ArturoGonzálezMacDowell:

Very well then, fintech should setup "mutual certificate authentication" for banks, allow banks to screen scrape fintech apps, show banks how easy it is to identify banks accessing each screen-scraped session. Since fintech prides itself on agility vis-a-vis banks, fintech should be able to do all this in no time, thereby not threatening PSD2 timescales.

17 May 2017 17:17 Read comment

European banks lobby Commission to push ahead with screen scraping ban

Let fintech allow banks to screen scrape fintech apps. Then banks won't protest fintech's demand to screen scrape banking apps. On a side note, who is responsible for leakage / loss of customer data during a screen scraped session used by a third party (vs. customer)? In fact, is it even technologically possible to determine whether a screen-scraped session is used by first party (i.e. customer) or third party (i.e. fintech / bank)?

17 May 2017 13:36 Read comment

Why We Believe PSD2 Should be Better

@BimalMelwani:

IMO, permission(s) is / are required for a bank to make a CLO to a customer is irrelevant in the current context. My point is "banking data" - taken as a monolithic entity - belongs jointly to customer and bank. Both parties have to agree to share that data with third parties. Customer's approval alone does not suffice.

17 May 2017 10:01 Read comment

Why We Believe PSD2 Should be Better

@BimalMelwani:

Notice I've said the data is proprietary to both consumer and service provider. I don't agree that consumers are sole owners of transaction data, whether with Amazon or Vodafone or Banks. Data belongs to both parties.

To take an example, consumer gets a CLO on their NetBanking portal. This data / info / whatev is generated by Bank. While it's produced by using consumer transaction history as raw material, the finished good itself is owned by Bank - just as a limestone quarry does not own the cement produced from the limestone supplied by it to the cement manufacturer. Scraping will allow fintech to gain access to what's a form of trade secret. Hence fintechs can't demand access via screen scraping.

16 May 2017 17:00 Read comment

Why We Believe PSD2 Should be Better

@BimalMelwani: 

Sorry it was my intention to reference just the following passage in my blog post: http://lnr.li/Q6npt. I said wrong move on the part of fintechs because banks could equally well turn around and ask fintechs to share their customer data with banks.

Consumer's purchases on Amazon are proprietary to both consumer and Amazon. Consumer's plan with Vodafone are proprietary to both consumer and Vodafone. Likewise, consumer's financial transactions with a Bank are proprietary to both consumer and Bank. Why should only banks be compelled to share their proprietary with third-parties?  

The notion of level playing field works both ways. If fintechs want consumer-bank proprietary data, then they should mandated to share their consumer data with banks.

16 May 2017 16:21 Read comment

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Ketharaman writes about

  • artificial intelligence
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  • covid-19
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Ketharaman's opinion archive

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