Good morning, Paul and Jorgen. The comments quoted in the post being discussed all emanated from bankers within IBOS member banks, principally from people dealing day-to-day with corporates in a sales or customer service role. Please bear in mind that these are not people dedicated solely to selling IBOS services, even though the IBOS services form part of their portfolio. These people often also have their bank's MACUG as part of that portfolio, and they have bought into the concept that a self-managed corporate - perhaps indeed disposing of a system such as Wall Street in their Treasury Centre - uses the MACUG channel, frequently employing their bank as a relay bank, for example for MT101. A number of IBOS banks have made IBOS services available under the MACUG channel, also a relay model. No conceptual problem either with a large corporate on the SCORE model where that corporate derives no value from a relay model. The conceptual problem is with a Mid-Corporate/Mid-Market corporate - whose pocket would not run to having a Wall Street type application in their office and who then probably does not have large subsidiaries in other countries - being offered a solution with little application functionality and containing the implication that they "go direct" to banks in many countries. Where does that fit in the bank's portfolio of services? What's the added-value being sold? And, on the support side, what is the boundary of the support they should/can offer when (a) their role has indeed been to sell the service, but (b) they cannot see the traffic because it goes onto the SWIFT network and (c) they are not involved in the transaction flow? These are the questions coming back, and in that respect, IBOS Office has appropriately acted as a relay mechanism, admittedly in this case overunning the customary 4*35 characters!
08 Sep 2008 09:58 Read comment
Ashish ChichaniConsultant at Cap Gemini
Paul DavidsonConsultant at Expense Reduction Analysts
Rolf EndersConsultant at Capco
Manny MannConsultant at Be Shaping the Future
Alessandra Moranticonsultant at accenture
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