Don't forget to ask the potential provider whether they offer local support in their language and are available during their working hours, both by telephone or physically, should a visit be neccessary.
08 Oct 2020 11:49 Read comment
An excellent article, but until you get one of the largest economies in the world - the US - to adopt the cashless principal, then you are long way off. As a regular visitor to the US I can confirm that cash is still king, along with credit cards.
01 Oct 2020 10:49 Read comment
12,000 respondents to a survey sounds comprehensive until you look at the combined population of the countries covered - more than 3,000,000,000 (3 billion) - 0.000004 of the population. In addition, I note that it is only the responders to a survey. Experience tells me that the non-responders do not bother because they do not agree. What would be interesting is how many surveys were sent out and did they reach people struggling to make ends meet - in other words, the people at the poorer end of society. I would be amazed if we have a cashless society by 2050, let alone 2030.
16 Sep 2020 09:31 Read comment
I agree with Vernon Crabtree - Why should consumers continue be exposed to fraud any longer? I am surprised that it has taken so long to introduce. The fifteen month delay was reluctantly agreed before Covid-19 became an issue. Further delay is unacceptable to consummers.
13 Jul 2020 09:21 Read comment
In the current environment I would not trust any of the social media companies to resolve payment issues. They are unable or unwilling to resolve the many issues surrounding their activities now, so why would I trust them when anything goes wrong with my financial activities?. I do not doubt that they have the capacitiy to run financial activities for consumers. It is when things go wrong that the real test is applied. I can resolve issues with my bank readily and easily. I remain very doubtful that I could resolve issues related to my financial activities with a social media company with the same ease.
09 Jul 2020 15:53 Read comment
Customers of banks and financial institutions are protected by law. Until the same framework is in place with social media companies, then they should not be allowed to enter the market.
03 Jul 2020 09:23 Read comment
Without knowing how each group of 2000 was selected it is impossible to take the detailed percentages seriously. A siginificant number of receivers of surveys do not reply. As a result, I have no confidence that the detailed conclusions represent a fair cross section of society across the breadth of the UK.
12 Jun 2020 09:23 Read comment
Most of my local independant shops take cash, but do not record anywhere the number of transactions, so where do the statistic regarding ther number of cash transactions come from?
04 Jun 2020 14:42 Read comment
I hope that the same survey is carried out in 12 months time, contacting the same players, to confirm the number of companies that actually change banks, compared to the number that say they will. History says that few will actually change.
01 Jun 2020 10:20 Read comment
27% is nearer one-in-four, not one-in-three and 1400 adult participants in a survey across 50 states of vastly different characteristics and more than 200 million adults is likely to be prone to error.
21 May 2020 08:44 Read comment
Alan RieglerManaging Director at A M Riegler Associates
Ian McKenna Managing Director at F&TRC
Jp NicolsManaging Director at FinTech Forge
Martin RudaManaging Director at Tall Group
James MaxfieldManaging Director at Ascendant Strategy Ltd
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