Trends in Financial Services

A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.

Retired Member 

The case for a future with cash

It can be a fool’s errand trying to accurately predict the future. In 1955 Alex Lewyt, president of the Lewyt Vacuum cleaner company, predicted “Nuclear powered vacuums will probably be a reality within 10 years.” There are many examples of technology predictions that haven’t quite got it right in hindsight – look at computers, cars, the telephone...

19 April 2017 /payments /inclusion

Jens Woloszczak CEO and Founder at Spotcap

Open banking, what’s needed to move forward?

Around the world, regulators are considering ways to encourage traditional players to ‘open up’ customer data to stimulate competition and standardise security protocols. While regulation is already on the way in some parts of the world, it alone cannot ensure the successful implementation of an open architecture framework in banking and finance. ...

31 March 2017 /regulation

Keith Stonell Managing Director, EMEA at Guidewire

Generation uninsured: what are the challenges and opportunities for the insurance industry?

The UK is becoming a country of renters rather than home-owners according to a recent government whitepaper. The proportion of people living in the private rented sector has doubled since 2000 and just 26% of those aged 20-39 will own their own home by 2025. According to the Resolution Foundation, twenty five years ago fewer than one in ten fam...

31 March 2017

Retired Member 

Cashless Society: A Dystopian Future?

Following on from the UK’s decision to introduce new coins, there has been a lot of debate around the value of the expensive change over. So much so, that many have looked at whether we would have been wiser to increase the security and adoption of contactless payment methods and digital currency, than investing in a declining payment method – cas...

31 March 2017 /security /payments

Retired Member 

FinTech and the Digital Strategy

Targeting a frictionless future for business Karen Bradley, the Secretary of State for Culture, Media & Sport, vowed earlier this month to develop a world-leading digital economy that works for everyone, making the UK the best place in the world to start and grow a digital business. But does this pledge go far enough to allow the FinTech indus...

29 March 2017 /payments

Ed Price Head of Finance at Experis UK & Ireland

What can financial services organisations do to attract and retain top talent?

The financial services world is on the cusp of the next wave of disruption. Last year’s largely unexpected global political results have caused continued uncertainty, with the full repercussions of the UK’s EU Referendum vote and Trump’s election victory as yet unknown. Meanwhile, the digitisation of banking services has resulted in more complex, ...

27 March 2017

Ray Connolly Sales Director at Regtick

Financial Services and Enterprise Work Management - There is a Way

"Work, it needs to be managed up front" A lot has been written to date about the Digital Customer Journey within the Financial Workplace and the end to end process designed to put the customer first, keep them happy and address their needs. In essence, it’s all about mapping the customer experience across each potential touchpoint to en...

22 March 2017 /retail

Retired Member 

The Battle for the Future of Banking

A lot has been said about how challenger banks such as Monzo, Atom, Tandem, Zopa and Starling bank are wowing consumers and investors, and giving established banks a run for their money. However, whilst these challenger banks are building cult-like followerships once attributed to brands like Apple; it’s important to highlight some of the key ch

21 March 2017 /retail

Sarah Jackson Director at Equiniti Credit Services

Get Closure

New e-signature technology is helping dealerships close motor finance sales in minutes, gaining a competitive edge by enabling customers to drive away on the same day. The first half of 2017 is looking tough for new car dealerships. According to one recent BBC investigation[1], nearly one in five new cars entering the UK is now pre-registered; a ...

20 March 2017

Retired Member 

Why is modernization at the ATM important in retail banking?

It is sometimes perceived that investing in modernization and innovation is a risk. In industries like retail banking, where financial technology is at the heart of change, not modernizing is potentially one of the biggest risks a financial institution could take, such is the anticipated pace of change expected in the next few years. The theme of...

08 March 2017 /retail