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Payments systems visions, strategies, trends, pilots, forecasting, and planning for the short-, medium-, and far-term.
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The demands of today’s shopper can make a retailer’s head spin. They love shopping online, but are more likely to buy in-store, they hate queuing but won’t do anything about it. They see shopping as a social day out with friends, but they don’t want to chit-chat with sales associates. This is what we learned when we surveyed 2000 UK shoppers. ...
21 August 2017 /payments
Anthony Pickup Consultant at Capgemini Invent
There has been interesting news with a major banking platform offering Cardless Cash at ATM’s[1]. Having worked alongside the RBS project in 2006 to launch access to emergency cash in 2007 whist working on the Uk’s first Mobile Contactless trial. The Cardless cash services have developed from their initial launch in Turkey and in 2012 RBS launch...
14 July 2017 /payments
In his new book, Competing against Luck, Clayton Christensen, Professor of Innovation at Harvard Business School, describes in detail the Theory of Jobs to be Done – a deep understanding of why someone, for example a consumer, or an innovator, makes a decision. “The vast majority of innovations fall far short of ambitions. Correlation is not enough...
16 June 2017 /payments
Increasingly, businesses are adopting subscription and recurring business models, as championed by the likes of Netflix and Spotify. Indeed, Zuora’s latest Subscription Economy Index highlighted how subscription business sales are growing nine times faster than S&P 500 sales, with further research showing 78% of British adults now consume prod...
10 May 2017 /payments
Parth Desai Founder and CEO at Pelican
The almost unceasing reports of major cyber hacks should be incentive enough to ensure that financial institutions reassess existing fraud protection for their payments systems. Recent official warnings could scarcely be starker, with Prof Richard Benham, chairman of the National Cyber Management Centre, predicting that “a major bank will fail as ...
01 March 2017 /payments
Anish Kapoor CEO at AccessPay
On December 13th of last year, a meeting of some of the top financial minds in the UK took place in the ornate, 19th Century Glaziers Hall in SE1. They had come together, in front of an audience, to discuss the future of the payments industry. Where we are now, what the future holds, and what challenges lie ahead. The session was a fascinating insi...
02 February 2017 /payments
Miloslav Hoschek Freelancer at e-Silk Road, NGO
The new General Data Protection Regulation (GDPR) is a new banking charter protecting personal data and will have a legal impact all entities trading with European citizens from May 2018. Banking Advanced Authentication – support strong and risk authentication needs with technology implementation from the leading vendor, Banking API Management and ...
08 November 2016 /security /regulation
The proposed sale of Vocalink to MasterCard, threatens to kill innovation in UK Payments. This is my damning verdict and reason for calling on payments experts to come together to voice their opinions and thoughts, before a final decision is reached. In the time it takes you to read this blogpost, more than 400,000 Bacs payments and approximately ...
15 August 2016 /payments
At an industry event last week, two colleagues and I were discussing the oft-stated requirement that the POS (Point-of-Sale) must be as frictionless, simple and unobtrusive as possible. It is sometimes revealing to challenge the norm, remembering that smartphones are less than a decade old and have revolutionised just about everything. What might ...
14 July 2016
It seems like madness that in most companies, functional departments such as finance, IT, sales and operations can be rigidly separated with their own targets, KPIs and systems. They need to focus on their own specific function but they are essentially just pieces of a complicated jigsaw which cannot exist without the other teams and some form of e...
12 July 2016 /payments
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