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No one has been spared the impact of the COVID-19 pandemic, which has disrupted the jobs of millions of people across the world, prompting all businesses to rethink and adapt its strategy, ways of working and business models to a “new normal.” Travel is one example of a sector feeling the effects of the pandemic. However, now in July, as we begin...
31 July 2020 /payments /covid-19
Retailers have been wrestling for months with the effects of COVID-19 — scattered workforces required to work from home, closed brick-and-mortar stores, dramatic spikes in online sales. And now, as they begin to reopen their physical stores, they are faced with another major disruption — the need to be ready for full enforcement of PSD2 and its st...
20 July 2020 /payments /regulation
The global payments landscape is undergoing a dramatic evolution. Everything from IoT-enabled payment technology to AI, machine learning, and APIs are changing the way people can — and want to — pay. This shift is accompanied by a parallel evolution happening in the universe of fraud, where bad actors are matching pace with new technologies and d...
23 June 2020 /payments /devops
Mike Laven CEO at Currencycloud
As many parents of adult children do, I recently offered to help my son manage his mortgage application. And, while I was of course delighted to see everything go through in the end, part of me wished I hadn’t got involved. The bank’s processes were ugly and cumbersome, with seemingly endless paperwork, various mobile portals and old-world ways of...
09 June 2020 /payments /covid-19
Hannes Van Rensburg Chief Commercial Officer at Clickatell
For a start, it is important to define what I mean by chat. In this context, “chat” does not mean that irritating chat-blob that often pops up when you visit a website. Not at all. What I am referring to is using a chat application like WhatsApp or Facebook Messenger to engage with a brand. Instead of using these chat applications to communicate w...
03 June 2020 /payments
Central Bank Digital Currencies (CBDC) gained the attention of the media and the financial services industry at large last summer, on the heels of the People’s Bank of China’s announcement that it would soon replace its cash in circulation with a new digital currency. We’ve since seen responses from The European Central Bank regarding how it migh...
21 May 2020 /payments /retail
The tug of war between legacy systems and more modern platforms continues, as the digitization of many medical practices and hospitals across the globe upends the status quo. While the transition to newer systems has been inevitable, many are facing an unprecedented upgrade within a short time span in order to support telehealth initiatives. As th...
06 May 2020 /payments /devops
Joris Lochy Product Manager at Intix | Co-founder at Capilever
In most industries there is an evolution from pre-paid to post-paid, i.e. instead of having to acquire products or pay costly subscriptions or licenses upfront (with a lot of unnecessary features), there is a tendency to pay more based on usage. This trend of "Everything as a Service" is converting massively CapEx into OpEx, which financ...
20 April 2020 /payments /retail
Laura Francis Head of Brand and Marketing at Form3
The concept of real-time payment processing both from an operational and cost advantage is big news yet only 36% of all electronic payments in the UK are now via the Faster Payments Service (FPS)1. One could argue that FPS has fundamentally changed the nature of payments, user experience and the real economy. But in reality, the race to real-time ...
14 April 2020 /payments
In today’s design of (software) solutions, providing a frictionless user experience is (and should be) a top priority within every organization. While payments have already gone through a major evolutioneliminating much of the frictions (from cash payments to card payments up to contactless card payments and mobile payments), the entire checkout pr...
06 April 2020 /payments /retail
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