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My top five annoying office phrases that kill your company culture… 1. We are a strong follower This is the perfect cue to exit the office immediately. What does this even mean? How can you be a strong follower? A weak follower makes more sense. What this phrase really means is that your company is afraid to make decisions and be bold with its...
26 March 2012 /retail
Statistics from Nokia indicate that the average mobile phone user reaches for their mobile phone 150 times per day, highlighting that more than ever before consumers are relying on their mobile phones in every walk of life. Just as people organise their diaries, manage their emails, and surf the internet via their smartphones, it is inevitable th...
20 March 2012 /payments
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
OK, so some of you may know I spoke at SXSW in Austin, Texas on Monday. But before I get into the gist of what I talked about - I attended three panels - all looking at various angles on the theme of money. Taming the market in your pocket Credit Coins Cash: Social currency and Finance 2.0 The Future of Money As you can guess, most of the panels...
16 March 2012 /payments /retail
The popularity of shared resource pools in banking over the last decade has been astonishing. Some banks have resource pools for every major job function. Creating groups of the same skillset was supposed to improve efficiency and increase individual output. If workers are doing more, you need less of them, so it was a simple method for reducin...
12 March 2012 /retail
In business we all know there is a very fine line between success and failure. An organisations ability to deliver is often the one crucial difference between the two spectrums. With project delays being such a common occurrence in the banking industry, why do most banks persist with sticking to a standard waterfall delivery methodology? Waterf...
05 March 2012 /retail
The recent launch of Barclays’ new Pingit app is another significant milestone on the road to true mobile money, taking consumers one step closer to using their phone as their wallet. While many other banks are working on similar schemes, Barclays has taken the market by surprise with its timing. Going solo on a big innovation like this is a bold a...
20 February 2012 /payments
As moves to make account switching easier draw closer (D-day for regulation to come into play is currently September 2013), the Payments Council has published a report confirming the consumer demand for a more simple way to move from one current account provider to another. There are many fables about consumer reticence in changing their main bank...
06 February 2012
No, this isn't a blog about that jobsworth bouncer at a Toronto bar who tried to stop me entering the Misys party at last year's Sibos (However, I did say 'I'm sooo Tweeting this!', before my colleague intervened - oh the shame....) Anyway, I attended the always entertaining CSFI/Visa Europe roundtable last Thursday on digital identity. The meeting...
01 February 2012 /security /retail
Paul Blank e-Trading Solutions at TradAir
Many of the posts in this blog quite rightly focus on how single dealer platforms (SDPs) solve the problem of delivering compelling business workflows to clients right across the trade life-cycle. And why a well researched and intuitive UX design, is so critical to the usability of the platform by end users. However, perhaps we don’t talk here eno...
23 January 2012
Digital banking has already worked wonders for those who want to beat in-branch queues, but some might argue that simply asking for a transaction to be completed is still easier than typing an instruction into a computer. The answer could soon be found in voice activation technology, with many smartphones now enabling users to simply say a command...
11 January 2012
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