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A community for discussing the application of Web 2.0 technologies to financial services.
This blog recently expressed the view that, in these days of financial turmoil, banks should reposition their branch networks as a means to reinject the personal service ethos to high street banking ...
The Truthpod is an anonymous online polling booth in Australia that has been set up to find out what people really think about their bank. Respondents are invited to "just tell it like it is&quo...
The economic downturn may lead to a surprise revival of interest and investment in branch banking, as consumers seek out personal advice and a shoulder to cry on in a recessionary climate. Seventy per...
Wells Fargo, Bank of America, BBVA and others started personal finance management (PFM) features inside their online banking. It means that I, as a customer can analyze my spending month by month, wha...
According to the report from Bank of America, their mobile banking users make account balance enquiries and one-off payments in 90% of the logins. This narrow use of the service is because: they still...
Bryan Inch, the general manager of RaboPlus, the Australian Internet arm of Dutch co-operative Rabobank, has been running an executive blog for over a year. In September, he announced through the blo...
Reading the post from Brandon McGee, I was amazed that a bank is giving away quite good level new mobile phones to use their mobile banking. Sure, you have to open an account and sign for 2 years. htt...
National Australia Bank's brave experiment with social media appears to have blown up in its face. NAB initially set up myfuturebank.org (now sadly deceased) to engage with customers online and listen...
There are scores of start-ups in the emerging financial technology space, many of which provide substantially overlapping services, and all of which are, at some level, free. As we move through the c...
The use of mobile banking is expected to be very high in the US and in Europe as well. The handsets themselves became very clever. There is no ”smartphone” category anymore, beacuse even the medium-le...
As banks are in the need of funds, new, innovative ways of attracting deposits are more interesting than ever. A new online financial service from the U.S. offers an ebay-like auction for new deposit
One man band blog site, Bankaholic, has scooped $15m from financial portal Bankrate. The story is covered here at Mashable and here at PaidContent. Bankaholic was set up by Johns Wu who, if these ...